Overview:
Commento provides simple actions to create tickets in your favourite customer support platform from comments added on your website.
Key Features
- Provide users with administrative capabilities option to create support tickets manually from comments
- Control whether comments should be automatically sent as support tickets
- Control which posts should be included/excluded from automatically having the comments added to them created as support tickets
- Control which taxonomies should be included/excluded from automatically having the comments added to posts in that taxonomy created as support tickets
- Control user roles for which comments should not be automatically transformed into support tickets
- Control spam comments from being excluded from support tickets
- Control email addresses where to send comments, pingbacks, trackbacks
- Translation ready (.pot file included)
- Easy setup and configuration
Support:
If you have any questions please feel free to create a ticket on Our Support Site. We’ll be more than happy to help you!
We respond in a 24 hours time window for questions posted on working days (Monday till Friday, GMT + 2), while requests sent during the weekend will be processed on Monday morning.