Tag: support

  • Lore – Stylish Data Base WordPress Theme (Miscellaneous)

    Lore – Stylish Data Base WordPress Theme (Miscellaneous)

    Knowledge Base. Elegant. Lightweight. WordPress Based.

    Straight-to-the-point Knowledge Base theme without unnecessary bloatware

    • Properly coded, following the best practices
    • Valid HTML5
    • Mobile-Friendly
    • Retina graphics
    • Support for bbPress plugin (forums)

    Ready to be translated to your language

    • Compatible with WPML and Loco Translate
    • Support for RTL languages
    • .POT file included

    What’s in the box?

    • Installable .zip of Lore theme
    • Installable .zip of Lore Child theme
    • .XML file with demo pages
    • .POT file for translations

    Credits

    Images seen in live preview (demo) are NOT included. You can find a lot of nice free images for your project at unsplash.com.

  • WebSocket Reside Chat (Rapid Messaging) – wordpress (Social Networking)

    WebSocket Reside Chat (Rapid Messaging) – wordpress (Social Networking)

    Demo


    Shoutbox Demo
    Full Page Demo
    Documentation

    Instant Messaging

    WebSocket Live Chat is an instant messaging script that you can create groups and send personal messages. It is suitable for both social messaging and live support systems. It is written in PHP, MySQL, JQuery, Javascript and designed with CSS. This script uses WebSocket Connection, which provides the instant messaging, between the client and the server.

    Features

    • Instant Messaging
    • Shoutbox / Full Page Chatting
    • Uses WordPress Users
    • Custom / Native WordPress Login Page
    • Notifications with Sound & Desktop Notifications
    • Group Conversations & Personal Messages
    • Temporarily / Permanently Ban Users
    • Change Group Name
    • Invite / Kick Users
    • Update Group / Profile Photo
    • Online User List
    • Online / Offline Status
    • File Sharing System (Photo, Video, File, Audio)
    • Emoticons
    • Friend System (Add / Remove Friends)
    • Guest Login
    • Responsive & Material Design
    • Mobile Support
    • Easy Configuration from Admin Panel

    Admin Panel Features

    • Dashboard
    • Edit Users
    • Edit / Delete Chat Rooms
    • List All Messages
    • Delete Messages
    • List Messages of a Chat Room
    • Settings

    Requirements

    • PHP 5.5+ (with CURL and SOCKETS extensions)
    • MySQL 5.x
    • WordPress 3.5+
    • A Server with SSH Access

    Note: WebSocket is not supported on NGINX.

  • Combunity Boards: Easy, Up to date, Highly effective Boards for wordpress (Boards)

    Combunity Boards: Easy, Up to date, Highly effective Boards for wordpress (Boards)

    The Combunity Forums plugin cum theme is the most complete single plugin based solution to building your own Forum on WordPress. Built on the rock solid Combunity framework, featuring a very modern UI and packed with tons of features, Combunity Forums makes it a breeze for anyone to build their own online Forum with WordPress. Whether you’re a teacher building a discussion forum for your students, a hobbyist looking for like minded people, or a developer looking for a simple Support forum for your website, Combunity Forums is the tailor made solutioin for you!

    Combunity’s features include:

    Responsive Design

    Your Forum would look great on any kind of device.

    Supports Social Login system connected with 23 different providers

    Allow your users to register/login with their Facebook, Google, Twitter etc.

    Widgets for everything

    Forum Stats, Popular Posts, most active users etc.

    Completely customizable

    Every aspect of the Combunity-Forums theme can be completely customized using the built in WordPress Customizer.

    MarkDown editor for posts

    Makes creating new threads and replies a breeze for your users.

    Socially synced user profiles and profile photos

    For users who choose to register with the Social Login system

    AJAX powered post submissions


    Customizable sidebar placements


    Complete Emoji support


    Thread Locking support

    Approve/Reject Threads

    Allows you to reject threads which don’t tend to abide by your Community’s rules and send them a notification.

    Support for User Mailboxes

    Which allows users to interact with each other privately(PM).

    Support for Following/Subscribing to Forums

    Allows users to subscribe to their favorite forums.

    Support for sticky threads


    Built-in user notification system

    Send notifications to users every time they subscribe to a forum, get replied to or generally interact on the site.

    Email based notifications

    Stay connected with your users even when they’re not on your site.

    Reply nesting

    Reply nesting makes it easier for users to scroll through long discussions and gets coverage for all posts whether long or short.

    Built in moderator system

    General users can be assigned the moderator role using which they can manage forums.

    Support for Custom Analytics scripts including Google Analytics

    Rich documentation

    Combunity Forums comes with a very comprehensive documentation which includes well written instructions for both beginners as well as advanced users and developers. Documentation covers basic setup guides to advanced topics such as extending Combunity. http://docs.combunity.com

    Automated updates

    With built in automated updates you wont’ need to download the theme each time we update it. Simply click the update button in your WordPress Dashboard and you would be automatically updated to the latest version of Combunity Forums without any hassle.

    Brilliant Support from the Combunity HQ

    We don’t just sell you a product and disappear. Rather we stand by it, no matter whenever you need our help, we’re simply there. You won’t ever feel deserted with Combunity. Experiencing difficulties? Found a bug? Have a suggestion? simply contact us via the Combunity Support Portal and we’d be there at your service.

  • Contact Kind Entries Supervisor (Kinds)

    Contact Kind Entries Supervisor (Kinds)

    A contact form manager plugin that will collect the entries generated by the Contact Form 7 plugin.

  • WordPress Reside Chat (Utilities)

    WordPress Reside Chat (Utilities)

    Chat with your visitors/customers real-time on your WordPress website. Pay one time – Use forever – No monthly fees – Free updates and use for unlimited websites

    NinjaTeam Support Center

    Customers Review

    30 days money back

    Buy it Now

    FEATURES

    • REAL-TIME CHAT WITH YOUR VISITORS/CUSTOMERS
    • CHAT LOGS ALL TIMES
    • UNLIMITED COLORS
    • EASY TO CUSTOMIZE YOUR AVATAR AND ICON
    • EASY TO CUSTOM TEXT
    • COMPATIBLE WITH WPML
    • VISITORS CAN LEAVE MESSAGES WHEN STAFF OFFILNE
    • KNOW VISITORS IP AND BROWSER
    • PAY ONE TIME – USE FOREVER
    • NO MONTHLY FEES
    • FREE UPDATES AND USE FOR UNLIMITED WEBSITES
    • FRIENDLY
    • BE EASY TO USE AND CUSTOMIZE
    • NO RISK TRIAL – 20-DAY MONEY BACK GUARANTEE
    • AND MORE…

    HOW TO IT WORK

    This plugin can help chat with your visitors real-time on your WordPress website use Firebase API, a product from Google. Also, help you save cost because you only need to pay one time and use forever for unlimited websites.

    Give Us a Review

    Follow me on Envato Follow me on Twitter Follow me on Facebook Email me FREE plugin monthly

    CHANGELOG

    16/07/2016: (version 1.0)

    - Version 1.0 Initial Release

  • wpMaintainer – Faraway Web site Strengthen (Utilities)

    wpMaintainer – Faraway Web site Strengthen (Utilities)

    wpMaintainer – Simplify your WP Maintenance work – Perfect for agencies looking to get into Maintaining their client websites or companies that already offer support services. A simple, easy to use WP plugin that creates a one click dashboard for you where you can

    Your Dashboard:
    1. Login to client sites (clients can set a timeframe to allow access, so perfect for one off jobs)
    2. Update WordPress Remotely
    3. Update Themes Remotely
    4. Update Plugins Remotely
    5. Keep notes for Client Sites directly in the dashboard
    6. Run Tests for Web Site Performance
    7. Connect with Helpscout and manage WordPress Site Remotly from there
    8. Full server report for client sites!

    Client Side:
    Generate a branded Client plugin, where your clients can control your “Login length” and receive notifications from within their WP account.

  • Fb Messenger for WordPress (Social Networking)

    Fb Messenger for WordPress (Social Networking)

    This plugin help your customers easy to contact with your business via Facebook Messenger with cool effect.

    VIDEO DEMO

    VIEW VIDEO DEMO ON YOUTUBE

    FEATURES

    • HELP YOUR CLIENTS EASY CONTACT WITH YOUR BUSINESS
    • DON’T MISS POTENTIAL CLIENTS
    • BOOST YOUR SALES – GROWING YOUR BUSINESS
    • WORK WITH WOOCOMMERCE
    • SUPPORT ALL LANGUAGES
    • DISPLAY ANYWHERE WITH SHORTCODE
    • GET NOTIFICATION IMMEDIATELY
    • INCREASE YOUR FAN PAGE LIKE
    • UNLIMITED COLORS
    • FRIENDLY
    • BE EASY TO USE AND CUSTOMIZE
    • AND MORE…

    HOW TO IT WORK

    Facebook Messenger for WordPress using Facebook Message to make a message & chat system. Help your business save time and cost. Your customers will be easy use to send message to you anytime

    Get Facebook Messenger for WordPress Now

    Give Us a Review

    Follow me on Envato Follow me on Twitter Follow me on Facebook Email me FREE plugin monthly

    CHANGELOG

    25/05/2016: (version 1.0)

    - Version 1.0 Initial Release
    

  • WordPress Popup Meister (Utilities)

    WordPress Popup Meister (Utilities)

    Popup Meister© is a commercial WordPress plugin to create multi-purpose & beautiful popups in your website. You can collect emails from your visitors, create contact forms or display notification popups..

    Version 1.0.1Changelog

    Features

    • Beautiful design
    • Lightweight and fast
    • Not annoying customers
    • Multi-purpose popups (email newsletter, contact form, etc.)
    • Easy to use
    • Advanced scenarios
    • Unlimited popups

    Creating a perfect popup

    Popup Meister offers a different kind of popups so you can choose which one works the best for your webpage and your needs.

    You can choose between one of available popups:

    1. Collect email
    2. User profile
    3. Contact Form
    4. Click link
    5. More coming soon…

    Features

    • Cute skin (Fully customisable)
    • Different popup types
    • Position popup somewhere nice, not only the center of the page
    • Create display scenarios ;) when and how to display your popup
    • Set time and schedule it
    • Add your custom form fields

    Compatibility

    • WordPress 4.0 and newer
    • IE9+ and all major browsers

    F.A.Q.

    Is everything saving into my server?
    All data are saving in your server like logs, API keys and analytic data. Nobody has access those data except you. Of course, emails and other user data will be sent to 3rd party platforms you allowed (like MailChimp).

    Can I use this plugin on more than one webpage?
    No, your licence is only for one domain. You will need to buy another licence for your other website.

    Can I use all popups at the same time?

    Yes, you can use the all in the same time but make sure that they are not interrupting your visitors.

    Will I pay for additional Popups?

    No, with the new updates more popups will be available for you if it is not a new extension by Screets or other author.

  • Quip Reinforce – Final Lend a hand Desk Resolution (Utilities)

    Quip Reinforce – Final Lend a hand Desk Resolution (Utilities)

    The ultimate help desk solution for your WordPress business!

    Quip Support is a complete customer support solution built directly into your WordPress dashboard. A fully featured ticketing solution means your customers will always go away happy and the built in knowledge base allows your customers to help themselves, saving you time and money.

    Not only that, but Quip Support is backed by the QuipCode support guarantee! We go above and beyond to make sure our customers are delighted with our products. We respond to emails quickly, fix bugs efficiently and are always happy to hear from our customers with feedback and suggestions.

    Quip Support is a flagship product and we are COMMITTED to continually updating, extending and supporting it and have great plans for its future.

    Benefits:

    • Directly manage customer support enquires to keep your customers delighted
    • One solution for your business – No longer do you have to switch between various software just to get work done.
    • Easy to use – Saving you time, customer support has never been so frustration free!
    • Save on staff costs using the knowledge base which allows customers to help themselves
    • Improvement and control – Full time tracking and auditing means you can track support performance and improve
    • Fully supported – Need help? We’ve got you covered with our lightning fast email support and customer support forums.

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    Features:

    • Support ticket system
    • Assign tickets to staff & track progress
    • Tickets include all messages between customer and staff, ticket status and time taken
    • Automatically send fully customizable emails to customer and staff for ticket updates
    • Audit logging tracks every action relating to tickets
    • A complete knowledge base system is included to allow your customers to find help themselves, saving you valuable staff costs.
    • The knowledge base comes complete with article and topic management and is designed to look like the currently installed theme.
    • Customer satisfaction surveys can be sent on ticket completion
    • Totally self contained software that doesn’t take over your WordPress dashboard
    • Customer dashboard for customers to manage their tickets easily
    • All aspects of Quip Support are fully customizable in the settings
    • Full customer support.
    • Regular software updates.

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