Tag: self-service

  • TimeDesk – Responsive Information Base FAQ WordPress Theme (Miscellaneous)

    TimeDesk – Responsive Information Base FAQ WordPress Theme (Miscellaneous)

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    TimeDesk – is a Helpdesk/FAQ/Knowledge Base WordPress Theme.

    TimeDesk follows the latest design trends and allows you to build a Knowledge Base, Helpdesk, FAQ website for your brand, product, or service that has a clean, bold and modern look that will appeal to those who value simplicity and ease of use.

    As TimeDesk integrates with the free and popular bbPress plugin, adding a discussion forum to your website is very easy and the integration gives you a consistent look and feel as users switch between the online documentation and forums.

    The theme has 10+ widgetized areas and 3 custom widgets means that you get access to an unlimited number of homepage layout combinations, all through a drag and drop widget organizer interface. Other notable features include support for high resolution retina displays, a 100% responsive layout, Font Awesome icon integration, and a range of page templates and post formats.

    Clean and intuitive design with a tons of features & options: live search, widgetized areas, faq post format, bbpress integration, shortcodes and much more.

    Theme is powered by the Redux Options Panel, which provides tons of options to manage and modify any aspect of the theme – it is well suited for both beginners with no coding knowledge and developers.

    Key Features

      Super-duper Customizable
      Unlimited Layouts
      3 Custom Widgets
      Live Search
      10+ Widgetized Areas
      Support RTL languages
      Social Sharing Integrated
      bbPress ready
                

      Responsive Design
      AJAX Thumbnail Rebuild
      SEO Ready
      Compatible with WPML
      Modern Design
      Font Awesome Icons
      Built with Bootstrap 3

    Theme Updates

    Read the Changelog

    Support

    Support for all our themes is conducted through the ColorTheme support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue

    Support Forums

  • GlobalTech – Responsive Information Base FAQ WordPress Theme (Miscellaneous)

    GlobalTech – Responsive Information Base FAQ WordPress Theme (Miscellaneous)

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    GlobalTech – is a Helpdesk/FAQ/Knowledge Base WordPress Theme.

    GlobalTech follows the latest design trends and allows you to build a Knowledge Base, Helpdesk, FAQ website for your brand, product, or service that has a clean, bold and modern look that will appeal to those who value simplicity and ease of use.

    As GlobalTech integrates with the free and popular bbPress plugin, adding a discussion forum to your website is very easy and the integration gives you a consistent look and feel as users switch between the online documentation and forums.

    The theme has 10 widgetized areas and 5 custom widgets means that you get access to an unlimited number of homepage layout combinations, all through a drag and drop widget organizer interface. Other notable features include support for high resolution retina displays, a 100% responsive layout, Font Awesome icon integration, and a range of page templates and post formats.

    Clean and intuitive design with a tons of features & options: live search, widgetized areas, faq post format, bbpress integration, shortcodes and much more.

    Theme is powered by the Redux Options Panel, which provides tons of options to manage and modify any aspect of the theme – it is well suited for both beginners with no coding knowledge and developers.

    Key Features

      Super-duper Customizable
      Unlimited Layouts
      6 Custom Widgets
      Live Search
      10 Widgetized Areas
      Support RTL languages
      Social Sharing Integrated
      Retina-ready
                

      Responsive Design
      AJAX Thumbnail Rebuild
      SEO Ready
      Compatible with WPML
      Modern Design
      Font Awesome Icons
      Built with Bootstrap 3

    Theme Updates

    Read the Changelog

    Support

    Support for all our themes is conducted through the ColorTheme support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue

    Support Forums

  • DW Helpdesk – Information Base / Q&A / FAQ WordPress Theme (Miscellaneous)

    DW Helpdesk – Information Base / Q&A / FAQ WordPress Theme (Miscellaneous)

    Your customers need your help!

    That’s why we built DW Helpdesk for you, and equally as important, your users.

    In one sentence; DW Helpdesk is a WordPress theme which builds a complete helpdesk system. You can receive, organize, track and most importantly, resolve customer support issues.

    4 Premium Plugins Included

    Main Features

    Knowledge Base

    Here you can provide your customers support solutions, error messages, and troubleshooting guides.

    Question & Answer

    Still running that foggy forum software? Easily setup a whole discuss page where users can ask and answer questions as well as supporting other users.

    Envato API Support

    Glossary

    This early feature helps you to build an alphabetical list of terms in a particular domain of knowledge with the definitions for those terms.

    FAQ

    Add Frequently Asked Questions section via widget or shortcode or PHP function.

    Customizable

    This theme has been supporting change colors, text, or images, in customizer section.

    Responsive & Retina Ready

    DW Helpdesk is fully responsive to all devices. It is optimized for high resolutions display. See for yourself.

    Still Not Convinced?

    Changelog

    1.0.0
    - Firsr Release
    
  • Altera – Data Base WP Theme (Miscellaneous)

    Altera – Data Base WP Theme (Miscellaneous)

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    Altera – is a Helpdesk/FAQ/Knowledge Base WordPress theme.

    Clean and intuitive design with a tons of features & options: live search,
    widgetized areas, faq post format, bbpress integration, shortcodes and much more.

    Altera is a simple way to create your own Helpdesk/FAQ/Knowledge
    Base of information, with no technical knowledge or expertise required!

    Theme is powered by the Redux Options Panel, which provides tons of options to manage and modify any aspect of the theme – it is well suited for both beginners with no coding knowledge and developers.

    Key Features

      Super-duper Customizable
      Unlimited Layouts
      10 Custom Widgets
      Live Search
      15 Widgetized Areas
      Support RTL languages
             Social Sharing Integrated
      Retina-ready
      Responsive Design
      AJAX Thumbnail Rebuild
      SEO Ready
      Compatible with WPML
             Modern Design
      Font Awesome Icons
      Schema Microdata
      Highly Customizable
      Built with Bootstrap 3
      And much more…

    Support

    Support for all our themes is conducted through the ColorTheme support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue

    Support Forums

  • HelpGuru – A Self-Carrier Data Base Theme (Miscellaneous)

    HelpGuru – A Self-Carrier Data Base Theme (Miscellaneous)

    HelpGuru is a premium Self-Service Support Knowledge Base theme for WordPress

    From the authors of the #1 Knowledge Base and support themes on ThemeForest comes the brand new standard in self-service knowledge based customer support.

    Create a premium Knowledge Base or solution to allow your customers and clients to help themselves, HelpGuru has the features you need, complemented by a clean, functional and responsive design.

    Featuring a host of new features, HelpGuru comes packaged with Heroic Knowledge Base, the most powerful Knowledge Base plugin for WordPress.

    Using HelpGuru you can:
    • Create a branded Knowledge Base
    • Increase customer loyalty and reduce support time
    • Enable customers to help themselves
    • Reduce support ticket volume and repetitive questions
    • Provide a community based support system and reward valuable contributors
    • Offer 24/7 access to support topics and answers
    • Allow customers to vote on article helpfulness
    • Gain SEO and brand visibility benefits from using online support
    • Benefit from the power and flexibility of a WordPress powered site
    Key Features:
    • Enhanced live customizer support – control colors and text
    • Retina Icon Fonts
    • Translation ready po/mo files included
    • Child theme included and customization ready
    • Heroic support from an Elite Author author
    • Well documented
    • HTML5 and CSS3 support

    Testimonials From Our Customers

    I just wanted to say thanks for your excellent themes. We tried multiple themes on our WordPress site, but none of them were even close to offering the clean design and sleek functionality your theme provided. In addition to being absolutely beautiful and very user friendly – setting up and tweaking theme elements has been incredibly easy. Thanks for providing a low cost premium solution! – Justin B. ( http://www.einsteinsurance.com )

    Best theme I ever worked with. Very flexible for customization, clean code, beautiful mobile integration Seems like developer is very knowledgeble in WordPress and theme integration. Keep up the good work. – alby1481

    First, let me say that this is probably the best responsive theme that I have used thus far. The quality of it’s construction AND the responsiveness of it’s author is unparalleled. I’ll make a point of checking every new release from this author. – davshirley

    This is my very first experience in working with any web development, wordpress, templates, etc. So, I am not sure about how other developers work, but your customer service is absolutely fantastic. You get back to me right away, every time. Your replies are thorough and easy to understand, and you consistently go beyond what the expectation would be, answering questions that you probably dont even need to answer. Your help on this project has saved me tons of time that I would have had to spend trying to figure things out on my own. – Michael Messina

    Thanks again! Your support is really responsive and “top notch”. – Robert Ramos

    Great job. Very good markup, clean code, very well thought, this is the best theme I’ve bought so far on themeforest. – durff

    Need Support?



    We provide one to one email support for our customers. Simply sign up on our site to submit your support request: Visit Hero Themes

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    Update Log

    
    v1.0.0
    - Theme release