Tag: questions and answers

  • InfoCenter – Information Base and Q/A WordPress Theme (Miscellaneous)

    InfoCenter – Information Base and Q/A WordPress Theme (Miscellaneous)

    Complete Knowledge Base solution

    InfoCenter helps you to provide Self Service support 24/7, that will increase customer satisfaction. Q/A, FAQs, Knowledge Bases, Forums, Widgetized areas, User points system, Ajax Voting system all in one works smoothly to provide a comprehensive knowledge base solution based on WordPress.

    Developed by professionals keeping in mind everything you need in a website for providing a support resource for your customers and is super easy to manage.

    Awesome UX for Help Desk purpose

    InfoCenter Theme’s mission is to provide effortless help desk support solution which will save time for both supporters and customers when working around issues, each and every element in the theme have been developed very carefully to make sure this theme saves as much time as possible for users.

    FAQ Page Included

    Need a one-page faq section to point users to? We have got your covered. Nice and smooth accordion has been implemented for the FAQs.

    Best Answer Choosing

    Question creator or the admin of the website can choose the Best Answer which will include a ‘Best Answer’ tag on the answer.

    Report Abuse

    If any question or answer is abusive, users can report it easily with the help of ‘Report’ button visible on the question/answer.

    Point System Included

    Admin of the site can enable point system and allow users to earn points for each question or answer or best answer. Also, the admin can set a minimum points to make a question.

    Nice and Smooth User Profile Page

    Logged in users will have a nice profile page, where they can include their image, social share links, profile description etc.

    Nice and Strong Widgets

    There are 10+ custom widgets such as top authors widget, popular questions/posts widget, login/signup widget etc are included with the theme.

    Configure with Ease

    Very strong Theme-Options panel is there, so that you can easily configure and change options with a click.

    Video Option Integrated

    Users can optionally include video to the question in order to make the question more clear.

    All posts/questions can have a ‘Related Posts/Questions’ section at the bottom of the posts/questions. Optionally you can enable or disable it from your admin panel.

    SEO Optimized

    InfoCenter theme is built with SEO best practices in mind. Valid HTML5 and CSS3 will help your site to do well in search rankings.

    Translation Ready

    This theme comes with fully prepared language files ready for easy translation into your language. Translatable .po and .mo files included.

    Test Account Login

    You can open a test account in the live preview site of Infocenter theme and then use that account to test ask question, answer and every other things in the theme.

    OtherFeatures

  • Fully Responsive Design
  • Strong Unbranded Theme Options
  • WordPress 4.7.3 Ready
  • Child Theme Compatible – dummy child theme included in package
  • Demo XML file included
  • 10+ Custom Widgets
  • Great SEO Built-In
  • Ready for translation (.po / .mo files included)
  • Well Documented
  • Tons of Features & Components
  • Pre-Built Page Layouts
  • jQuery Enhanced
  • Dedicated Support
  • Fast and Light Weight
  • All Files are Well Commented
  • Cross Browser Support
  • DW Helpdesk – Information Base / Q&A / FAQ WordPress Theme (Miscellaneous)

    DW Helpdesk – Information Base / Q&A / FAQ WordPress Theme (Miscellaneous)

    Your customers need your help!

    That’s why we built DW Helpdesk for you, and equally as important, your users.

    In one sentence; DW Helpdesk is a WordPress theme which builds a complete helpdesk system. You can receive, organize, track and most importantly, resolve customer support issues.

    4 Premium Plugins Included

    Main Features

    Knowledge Base

    Here you can provide your customers support solutions, error messages, and troubleshooting guides.

    Question & Answer

    Still running that foggy forum software? Easily setup a whole discuss page where users can ask and answer questions as well as supporting other users.

    Envato API Support

    Glossary

    This early feature helps you to build an alphabetical list of terms in a particular domain of knowledge with the definitions for those terms.

    FAQ

    Add Frequently Asked Questions section via widget or shortcode or PHP function.

    Customizable

    This theme has been supporting change colors, text, or images, in customizer section.

    Responsive & Retina Ready

    DW Helpdesk is fully responsive to all devices. It is optimized for high resolutions display. See for yourself.

    Still Not Convinced?

    Changelog

    1.0.0
    - Firsr Release
    
  • FAQ Supervisor (Utilities)

    We created the FAQ Manager to help people easily add FAQ sections via shortcode, widget, or WooCommerce tab.

    FAQ Manager plays nice with other big boys such as Visual Composer, WooCommerce and WPML.

    But the unique feature that no other FAQ plugin has, and we’re proud of, is that users can ask questions on the frontend via out of the box contact form. Those questions will create a new custom post “faq” and will be saved as draft on the FAQ list, waiting for the admin or moderator to answer it.
    Once they do, it will be automatically shown among the other FAQ’s.

    Unique Features