This plugin helps you respond to user questions and feedbacks. Your site subscribers will be able to take advantage of leaving their questions or feedbacks so you could send your answers to them. Both subscribers and responders will be notified about new question/feedback via e-mail. Once the question or feedback gets response, the subscriber will be notified via e-mail. The plugin allows you create fully functioning support, consulting and FAQ database volume.
For your convenience the plugin also creates new type of users for “WebConsultPro-Consultant” on your WordPress website. This function provides the ability to get user feedbacks responded by the registered consultants apart from site Administration.
The plugin is easy to operate. Just upload it to your hosting account and enable it. Once activated, a button appears on top of blog editor, this enables another button visible for user to be inserted into the blog. When clicked by the user a popup feedback form window appears. The plugin also creates two widgets: Expert (Consultant) List and Recent Feedback/Question Responds.
The plugin features such as Message Templates, Widgets, Activity Status can be fully customized.
As the result you get user and search engine friendly FAQ volume to satisfy user needs. The main dramatic difference comparing to other similar plugins is that you do not need to make out questions or answers to them but the website itself gets completed with real qestions/feedbacks and matching responses to them powered by real users.
Tag: online support
Internet-Seek the advice of-Professional – Consulting, Beef up And FAQ (Utilities)
Uber Chat – The Final Reside Chat for WordPress (Utilities)
UberChat – The Ultimate WordPress Chat
Features & Benefits
- One-time fee
- Seamless live-chat experience
- Beautiful, modern and customisable theme
- Canned responses
- Operator-initiated chats
- Enquiry-form fallback
- Multiple operators (WordPress)
- Unlimited colours & a beautiful dark theme
- Responsive design
- Several audio-notifications to choose from
- Optional email-field
- Full history of past discussions and submitted enquiries
- Chat state remains across your entire website
- And much more… Check-out the demo!
Live Support Chat for WordPress
UberChat allows you to instantly communicate with your website’s visitors. The beautifully modern and easy-to-use interface is very intuitive and allows your visitors to contact you whenever they need to – ultimately generating better leads for your business.
Please note: this version of UberChat does not include a Windows-based client. If you’re looking for the version with a Windows-client, please view the other UberChat item here on CodeCanyon.
Live Chat from Within WordPress
UberChat has a fully-featured web-interface that you can use from within your WordPress admin. The interface provides you with all of UberChat’s functions.
Operator-Initiated Chats
The operator interface shows you a list of all visitors (non-admins) currently browsing your site. With a click of a button, you can actively invite them into a support chat.
NO Recurring Fees: One-Time License & Unlimited Use
Unlike subscription services, there are absolutely no recurring fees when choosing UberChat. After purchasing the one-off license, you may use it as much as you want and as long as you want (see the CodeCanyon Regular License for more information).
Canned/Prepared Responses
You can create answers to the most frequently asked questions and then select them when you’re chatting. This way, you save yourself and your visitors valuable time when servicing discussions.
Unlimited Colour Themes
You can choose any colour as your chat’s primary colour. This way, UberChat will seamlessly integrate with your site’s look & feel. Additionally, UberChat also has a beautiful dark-theme which you can activate on darker themed websites.
Enquiry-Form Fallback
Not online 24/7? Not a problem! UberChat will fall-back into the enquiry-form mode. Visitors to your website will be able to send you email-messages which you can read at your convenience.
Multilingual Interface
UberChat was built with internationalisation in mind: currently, English as well as German are included. That said, you can easily translate UberChat into any language by translating the included po-files, or by using WPML.
Works with network sites
UberChat was developed so as to support WordPress’s network-site feature. But remember that all network sites act like totally separate installations – the Windows client can only connect to one site at a time.
View Visitor Metadata
The chat-interface shows you a range of useful metadata about the visitors you chat to – including the page they’re on, their referrer and accepted languages.
System Requirements
In order to be able to use UberChat, you must fulfil the following system requirements:
- WordPress 3.3 (minimum; tried & tested up to 4.1)
- PHP with a version of greater than PHP 5
- PHP’s mbstring enabled
- Enough server-resources for the number of concurrent chatters you expect
- Enough server-resources for the number of concurrent chatters you expect
A note on server performance
This chat system employs AJAX technologies and does not rely on WebSockets for its communication. This means that anyone can run UberChat, as long as your server fulfils the requirements outlined below. However, this also means that this system is not intended for heavy-duty use: so don’t build the next Facebook and try to have 10m people use this at once. That being said, on average server-specifications, there is nothing stopping you from having 10-15 concurrent conversations.
Changelog
09/03/2015: - Public release of ClientEngage UberChat v2.1.4 - Release of UberChat for WordPress (excluding Windows client)
Uber Chat – Final Reside Chat with Home windows Shopper (Utilities)
UberChat – The Ultimate WordPress Chat
with WordPress and Windows ClientFeatures & Benefits
- One-time fee
- Seamless live-chat experience
- Beautiful, modern and customisable theme
- WordPress and full Windows clients included
- Canned responses
- Operator-initiated chats
- Enquiry-form fallback
- Multiple operators (WordPress and Windows)
- Unlimited colours & a beautiful dark theme
- Responsive design
- Several audio-notifications to choose from
- Optional email-field
- Full history of past discussions and submitted enquiries
- Chat state remains across your entire website
- And much more… Check-out the demo!
Live Support Chat for WordPress
UberChat allows you to instantly communicate with your website’s visitors. The beautifully modern and easy-to-use interface is very intuitive and allows your visitors to contact you whenever they need to – ultimately generating better leads for your business.
UberChat also comes with the unique feature of having a Windows-based client included out-of-the-box – giving you a beautiful, native interface to actively engage your website’s visitors through operator-initiated chats.
Windows-based Client Included
UberChat is the only live-chat plugin that also has a Windows client. The native client means that you can keep UberChat running in the background without it getting in your way. Whenever a visitor initiates a chat with you, you will be notified with a visual and audio notification.
You can also adapt the look & feel of the Windows client. Several pre-defined colour-themes and audio notifications are there for you to pick what you like.
Live Chat from Within WordPress
Not using Windows? No problem: of course, UberChat also has a fully-featured web-interface that you can use from within your WordPress admin. The interface provides you with all of UberChat’s functions.
Operator-Initiated Chats
The operator interface shows you a list of all visitors (non-admins) currently browsing your site. With a click of a button, you can actively invite them into a support chat.
NO Recurring Fees: One-Time License & Unlimited Use
Unlike subscription services, there are absolutely no recurring fees when choosing UberChat. After purchasing the one-off license, you may use it as much as you want and as long as you want (see the CodeCanyon Regular License for more information).
Canned/Prepared Responses
You can create answers to the most frequently asked questions and then select them when you’re chatting. This way, you save yourself and your visitors valuable time when servicing discussions.
Unlimited Colour Themes
You can choose any colour as your chat’s primary colour. This way, UberChat will seamlessly integrate with your site’s look & feel. Additionally, UberChat also has a beautiful dark-theme which you can activate on darker themed websites.
Enquiry-Form Fallback
Not online 24/7? Not a problem! UberChat will fall-back into the enquiry-form mode. Visitors to your website will be able to send you email-messages which you can read at your convenience.
Multilingual Interface
UberChat was built with internationalisation in mind: currently, English as well as German are included. That said, you can easily translate UberChat into any language by translating the included po-files, or by using WPML.
Works with network sites
UberChat was developed so as to support WordPress’s network-site feature. But remember that all network sites act like totally separate installations – the Windows client can only connect to one site at a time.
View Visitor Metadata
The chat-interface shows you a range of useful metadata about the visitors you chat to – including the page they’re on, their referrer and accepted languages.
System Requirements
In order to be able to use UberChat, you must fulfil the following system requirements:
- WordPress 3.3 (minimum; tried & tested up to 4.1)
- PHP with a version of greater than PHP 5
- PHP’s mbstring enabled
- Enough server-resources for the number of concurrent chatters you expect
- Enough server-resources for the number of concurrent chatters you expect
System requirements of the Windows-based client
- .NET4 Framework (will be installed if not already available; part of Windows since Vista)
- Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1
A note on server performance
This chat system employs AJAX technologies and does not rely on WebSockets for its communication. This means that anyone can run UberChat, as long as your server fulfils the requirements outlined below. However, this also means that this system is not intended for heavy-duty use: so don’t build the next Facebook and try to have 10m people use this at once. That being said, on average server-specifications, there is nothing stopping you from having 10-15 concurrent conversations.
Changelog
07/01/2015: - Public release of ClientEngage UberChat v2.0.5
wordpress Flat Visible Chat (Utilities)
PRESENTATION
Offer quality support to your customers!
This unique chat not only allows you to communicate with your customers, but also to guide them through the pages of the site showing them visually any element.Click here to see a video of the backend
FEATURES
- Real time AJAX chat
- Beautiful, flat & responsive design
- View the page where your customer is.
- Operators can visually show any website element to the customer (through the different pages)
- New “Chat Operator” user role
- You can assign the operator role to any another role
- Chat logs management
- Operator can transfer discussion to another online operator
- Frontend chat texts are customizable : you can translate in your language
- If there is no operator online, a contact form appears
- Colors are customizable
- Reactive support !
GETTING STARTED
- Upload and activate the plugin
- Click on the “Visual Chat” menu link to lauch the chat console
SUPPORT
If you need help, contact me from my envato profile
