Tag: knowledge base

  • KnowledgeBase Glossary, FAQ & HelpDesk ChatBot (Utilities)

    KnowledgeBase Glossary, FAQ & HelpDesk ChatBot (Utilities)

    KnowledgeBase X w/ Glossary, FAQ and AI Powered ChatBot HelpDesk

    KnowledgeBase X is an advanced WordPress KnowledgeBase plugin with FAQ, Glossary and AI powered ChatBot HelpDesk features all in one. Create a feature-rich Knowledgebase on your website. Display in Standard KnowledgeBase mode or in FAQ mode or as a unique alphabetical Glossary style.

    Power up your KnowledgeBase with an AI Powered ChatBot Helpdesk. Knowledgebase X is integrated with Google’s DialogFlow AI and NLP engine. Create custom Intents and Responses, Question and Answers in DialogFlow and the HelpDesk ChatBot will display them inside the ChatBot windows when Intents match user inputs and Queries – powered by Machine Learning!




    You can make the HelpDesk ChatBot to work with any language easily and quickly. All features of the KnowledgeBase X is compatible with any language except for the Glossary mode.

    All in One KnowledgeBase Solution

    Build a robust self-service support system easily and & reduce Live support time and effort significantly with KnowledgeBase X and its AI powered HelpDesk. KnowledgeBase X comes with a whole slew of unique and flexible features to create a Support area on your WordPress website that will reduce your live support and workload significantly in the long run.

    Create a set of KnowledgeBase articles and show them in different modes – in Standard KnowledgeBase mode with Categories, listing etc. OR as a Glossary of Terms OR as FAQ. You can easily select the desired mode with a handy and quick ShortCode Generator.

    AI Powered HelpDesk ChatBot

    KnowledgeBase X is fully integrated with Google‘s Artificial Intelligence API for AI and NLP engine DialogFlow.

    KnowledgeBase X ChatBot can answer questions of your website visitors, send email from ChatBot window, help people find KnowledgeBase articles, get visitors to leave their phone number and much more!

    When you integrate with DialogFlow, you can Create custom Intents and Responses inside DialogFlow and the HelpDesk ChatBot will use those along with the Ready Intents to answer user queries. You can also disable the Ready Intents altogether and use only DialogFlow as your Intelligent KnowledgeBase!

    Standard KnowledgeBase Features

    KnowledgeBase Articles

    Create unlimited Knowledge Base articles and classify them into categories. The Knowledgebase will display all your categories and users can browse by categories. Supports sticky articles.

    KnowledgeBase Glossary

    The Knowledge Base articles you create can also be used in an Alphabetical Glossary format without any extra effort. Simply define a term for each KnowledgeBase articles and use the glossary shortcode.

    KnowledgeBase FAQ – Frequently Asked Questions

    You can use the same Knowledge Base articles is FAQ format in accordion mode. This is handy to show a single category of articles as your Frequently Asked Questions its page or to include as part of other pages.

    Powerful live search bar that starts showing article results as the user types search term.

    Export Import

    Export and Import Your KnowledgeBase in CSV format. Very handy to copy the KB to another site.

    Easy Shortcode Generator for All KnowledgeBase Options

    Use the Powerful ShortCode Generator with your Page Editor to generate any required shortcode with all the options and parameters quickly and paste. Makes your life easy!

    SideBar and KnowledgeBase Widgets

    SideBar widgets available for Recent Posts and Tag Cloud. You can also enable Tabbed widget on the KnowledgeBase page to show your Sticky, Most Popular and Recent Articles.

    Role Based Access

    Set user access levels for categories. You can restrict user access to the knowledgebase articles by user roles. Select which user roles can access articles under which categories.

    HelpDesk ChatBot – AI Powered

    Enable an AI powered ChatBot to act as your HelpDesk or Support Desk. Your website users can converse with the ChatBot, ask questions and get answers that make sense. The HelpDesk ChatBot is integrated with the Google’s DialogFlow. So, you can train the ChatBot to answer any questions easily and quickly. Analyze the user queries from the DialogFlow history and make the ChatBot better over time. As the ChatBot gets better it will start cutting down on your Live support requirements and eventually, you can almost eliminate the live support altogether.

    HelpDesk ChatBot User Intent Detection

    HelpDesk ChatBot Works Based on Two Types of User Intents for Commands.

    Predefined intents can work without integration to DialogFlow API and AI. These are readily available as soon as you install the plugin and can be turned on or off individually. Knowledgebase X ChatBot Recognizes 4 Ready Intents as soon as the plugin is installed. They are Search Articles, List of Articles, Email Support Question, Leave Number to Call Back. These can work even without DialogFlow Integration.

    Custom intents give you the option to build a truly human like, intelligent and comprehensive chatbot. Build custom Intents and Responses directly in DialogFlow and train the bot accordingly. When you create custom intents and responses in DialogFlow, HelpDesk ChatBot will display them when user inputs match with your Custom Intents along with the responses you created.

    Works with Any Language – Use KBX Pro’s advanced language center to change all the chatbot responses to your own easily. You can make the ChatBot to work with any language. A dictionary of stop words for 30+ languages is included.

    In-Chat Support and Contact

    HelpDesk ChatBot provides eMail support directly from the Chat window. If the user does not find answers to his question in the FAQ, he can opt to send an email to site admin by chatting!

    Call Me Back

    The Call Me Back feature of this HelpDesk chatbot lets you get call requests from your customers. The call request will be emailed to the admin. This great feature allows you to collect prospective customer’s phone numbers and allows you to call them back at your conveniences.

    Personalize your ChatBot!

    Choose from one of the 4 modern chatbot window templates. Upload your own background image to show behind the chatbot window. Add multiple variations of ChatBot responses for each node. They will be used randomly and give an appearance of more human like responses.

    Language Support

    The HelpDesk ChatBot can work with any language but multi-language is not supported. Every Chat Bot response and system text displayed on the chat window can be edited from the HelpDesk ChatBot settings easily and quickly.

    KnowledgeBase X w/ Glossary, FAQ and AI Powered ChatBot HelpDesk Features

    • KnowledgeBase articles
    • Frequent Asked Questions Accordion Format
    • A to Z Glossary using the Same KnowledgeBase articles
    • AJAX powered auto complete Search bar
    • Export KnowledgeBaseas CSV
    • Import KnowledgeBase
    • Easy, Visual Shortcode Generator with all options
    • Drag and Drop Article Sorting
    • Mark a KnowledgeBase Article as Sticky to always show on top
    • Front End Sorting – Menu Order, Alphabetical or Popularity
    • User Role based Permission to View KnowledgeBase Category and Articles
    • Show only a single category for FAQ
    • Change KnowledgeBase, Category and Tag URL slugs
    • Change font colors
    • Enable Bread Crumb
    • User Upvote option for KnowledgeBase Articles
    • Edit UpVote Count
    • Article View Count
    • Enable/Disable WordPress Commenting
    • Custom Templating Support – design your own custom template for Archive, Articles, Article Search & Article Detail page
    • Upload custom category image
    • Sidebar widget for Most Popular Articles
    • Sidebar widget for Tag Cloud
    • Tabbed widget for the main KnowledgeBase shortcode to display Sticky, Most Visited and Recent Articles
    • Floating Search Box. OR,
    • AI Powered ChatBot HelpDesk
    • Replace Your Live Chat HelpDesk Support with a fully automated ChatBot
    • Google Artificial Intelligence, Machine Learning or AI Engine with DialogFlow
    • Natural Language Processing through Google’s Dialog Flow
    • Supports Custom Intents and Responses You Create in Dialog Flow
    • Supports Rich Message Response from Dialogflow as FaceBook messenger app
    • 4 Different ChatBot styles to choose from
    • Show ChatBot Embedded on a Page
    • Option to choose on which pages the ChatBot should load
    • Upload custom ChatBot icon
    • Upload custom Agent icon

    Upcoming Feature

    The KnowledgeBase X with HelpDesk ChatBot plugin is under active development. We want to work with you as we expand the plugin features so it becomes truly useful to you. If you have any feature request, let us know in the comments. We will try our very best to accommodate all reasonable feature requests.

    Why KnowledgeBase X with HelpDesk ChatBot?

    • Developed by a company with 15+ years of experience. You can rely on us
    • Always up to date and under active development for new features
    • Extended documentation
    • Easy and Flawless Setup
    • Fully Responsive Templates
    • Unique Features
    • Quick, Reliable, No-nonsense and Friendly One-on-One Support

    Version History

    
    Version 4.0 
     Inception
    
    
  • FAQ Revolution – WordPress Plugin (Utilities)

    FAQ Revolution – WordPress Plugin (Utilities)

    FAQ Revolution tries improving the classical qusetion-to-static-answer scheme by introducing a choice-based system. Features a great search system allowing custom keywords definition and brings also a Knowledge-base section for your site. Everything focusing on SEO!

    <!—







    —>

    Features list

    • FAQ system:
      • FAQ subjects categorization with optional child-subject
      • Optional image for first-level subjects
      • Standard question-to-answer FAQ
      • Choice-based FAQ. Each FAQ note could bring to a custom text, a predefined text or a new question
      • Each FAQ node may have an associated photogallery with lightbox
      • Each FAQ node may have associated Knowledge-base articles or associated external links
      • Each FAQ has got a standalone page, to be better indexed by search engines
      • FAQ search helper, manually defining custom keywords to help users find the right answer
      • Custom FAQ sorting (by default are sorted alphabetically)
      • Theme template choice for FAQ pages

    • FAQs search & display shortcode:
      • (optional) forced subject selection
      • (optional) forced child-subject selection
      • (optional) “search mode”, to show FAQs only after a textual search
      • Complete deeplink system over each action (in targeted pages using a single searchbox)
      • Elementor and Visual Composer native integration

    • Knowledge-base section:
      • Knowledge-base tags, grouping articles and to optionally be shown at the end of the article
      • Article tags archive (using your theme’s template)
      • Theme template choice for KB articles

    • External links database: record links to be attached to FAQ nodes
    • Base-URL control over FAQs, KB and KB tags
    • Complete control over font sizes and colors
    • Customizable fixed texts
    • 100% translatable, WPML or Polylang ready
    • Dev-friendly API to fetch or search FAQs

    Why should it be a revolution?

    A relevant part of the web is about questions & answers.
    Just think about it: how many times you search for answers?

    It’s up to websites answering in the best way possible and give users what they are searching for. Normally FAQ systems are composed by collapsible accordions containing static text, but are they really efficient?

    FAQ revolution inherits LCweb support site’s experience (serving more than 37.000 customers since 2015) and makes a step further, introducing new concepts such as semantic search helper and choice-based FAQs.

    Plus, it adds a real knowledge-base section to your website. You can link articles as well as external links to each FAQ, creating an unbeatable user experience!

    Choice-based FAQs​

    Static answers can’t be efficient with questions involving many variables  or leading to sub-questions. Here’s where choice-based FAQs makes the difference: giving users targeted answers to their questions!

    Through an intuitive buider you can shape-up your cases tree, analyzing user’s situation. Just as you were talking face to face! 

    Each answer may end with a custom or predefined text… or you can also continue querying the user to better understand its situation.

    As you can see in this demo, each answer may also contain a photogallery and links leading to inherent pages. Everything has been thought to give the best answer in the easiest way possible.

    FAQs search helper​

    What really makes the difference is how efficiently you can give users what they are searching for and, in most cases, different users won’t use the same keywords.

    By default FAQ Revolution considers FAQ’s title and description, however this might not be enough. Here’s where search helper comes handy:

    You can specify extra words to be matched by the plugin, helping different people finding the same answer.

    Users education above all.
    Teached users won’t have trivial questions and will enjoy  your services!

    However is also important to have a clean and exhaustive site’s section explaining how things work. FAQ Revolution automatically creates this section!

    You just have to focus on articles creation, maybe tagging them to be quickly grouped!

    Sometimes you may also want to insert external references to existing web pages: the plugin also brings a links database section meant to keep them in the cleanest and quickest way possible!

    WP builders integration

    The whole plugin is designed to give you the maximum SEO score over FAQs and KB articles. Each FAQ has also got its own page you can include into sitemaps to be quickly indexed.

    FAQ Revolution gives you the complete control over FAQ, KB and tags URL: this means you can also set their base-URL along with their slug.

    Finally, deeplink: you may have multiple “FAQ search” pages where each search step is deeplinked, allowing direct links to be made on the fly!

    WP builders integration

    Stop wondering what hides behind complex shortcodes and start using real-time previews! They are the state-of-the-art of modern wordpress page building, speeding up development.

    The plugin natively integrates with Elementor and Visual Composer, to give you the best user experience available today on wordpress.

    Your style, your colors

    As per LCweb’s philosophy, each font and color can be managed, perfectly adapting to every website!

    Obviously the plugin is completely responsive: perfect on any device.

    100% Multilanguage

    FAQ Revolution is also completely translatable on both front and back ends.

    You will be able to localize it creating your .po file, using WPML or Polylang!

    API Functions

    Do you have a support system and want to integrate FAQs search?

    You can count on two dev-oriented PHP functions to query and search them!

    Notes

    Please note that, at the moment, deeplink can’t be used in more than a language.

    <!—

    Changelog

    See the changelog here—>

  • Discy – Social Questions and Answers WordPress Theme (Miscellaneous)

    Discy – Social Questions and Answers WordPress Theme (Miscellaneous)

    Discy is a stunning, professional and flexible social questions and answers WordPress theme specially designed for Online Communities, Niche Questions and Answers Websites, Marketing Websites, Developers Websites, or any kind of Social Communities.

    Create your online, full-featured question & answer community like StackOverflow, Quora or Yahoo Answers with Discy Now!

    Discy also come with some extra power to the theme! Detailed Question Page, Awesome Poll Page, Unique User and Profile Pages, User Points and Badges System, Ask Users, Questions and Answers Report System, Follow Questions, Add Questions to Favorites, Vote Up/Down System, Best Answer Picker, Notifications , Activity Log, Private Messaging, Ads Manager, Front-end Post Submission, Custom widgets, FAQs System, Social Media Sharing Buttons, Custom Login/Register Pages, Facebook Comments and much more…

    • Fully Responsive design
    • Retina ready
    • Awesome contral panel
    • RTL Fully Support
    • Unlimited Sidebars
    • Unlimited Colors
    • HTML5/CSS3
    • Advanced Post/page options – custom background color/image, custom colors, custom layout (right sidebar, left sidebar, full-width), hide/show elements, page comments, and more ?
    • Post Formats: Standard, Image, Gallery, Video
    • Multiple Blog Layout medium image, Big image
    • 404 page
    • Page templates with customization options ( 10 page template )
      • Badges and points page
      • Blog page
      • Categories page (Questions/Posts)
      • Contact us page
      • FAQs page
      • Home page
      • Questions page
      • Login page
      • Tags page (Questions/Posts)
      • Users page
    • custom Widgets with customization options ( 23 Widgets )
      • Discy – About
      • Discy – Adv 120×240
      • Discy – Adv 120×600
      • Discy – Adv 125×125
      • Discy – Adv 234×60
      • Discy – Adv 250×250
      • Discy – Facebook
      • Discy – Social counter
      • Discy – Social media
      • Discy – Subscribe
      • Discy – Twitter
      • Discy – Video
      • WPQA – Activities log
      • WPQA – Ask question button
      • WPQA – Comments
      • WPQA – Login
      • WPQA – Notifications
      • WPQA – Posts
      • WPQA – Related Questions
      • WPQA – Signup
      • WPQA – Stats
      • WPQA – Tabs
      • WPQA – Users
    • and more ?

    Test Demo Login

    This demo will be reset everyday, any content that is offensive will be deleted. You can use it to test the features and content of the Discy theme like ask question, answer and every other things in the theme.

    Discy Online Documentation

    Discy is super easy to install and setup and come with an extended documentation, ready to use page layouts and examples, and much more.

    Professional Customization Service

    We provide professional theme customization service for our themes.
    Kindly send me here your requirements and we will respond with the cost.

    Note : If you buy the theme and want the demo files please send me in my profile.

    v1.3 16 May 2018

    === New Features and improved ===
    - Add a new option to sticky the questions.
    - Add a new option to can pay to ask with PayPal.
    - Add a new option to active PayPal sandbox or not.
    - Add a new option to choose your currency.
    - Add a new option to add your PayPal email.
    - Add a new option to add the PayPal identity token to make the payments work.
    - Option to choose what’s the groups you need them not pay when ask question.
    - Add a new option to add the price for the ask question.
    - Add a new option top active pay to sticky the question or not.
    - Add a new option to add the price for the pay to sticky question.
    - New option to choose what’s the days active the sticky question when someone made a payment.
    - Add a new option to active the coupons at the site or not.
    - Add a new option to show the free coupons when you have any one.
    - Add your coupons with discount or with percent and choose the expiry date or leave it empty.
    - Add a new page to show all the payments with your money.
    - Add a new icon at the WordPress bar to show the new payments.
    - Add a new link at questions page at the admin to show all the sticky questions.
    - Remove Excerpt type from all the theme and add it only at the Discy Setting at General settings.
    - Change the name for the login page template to landing template.
    - Add a new option to send email or not when some one add a question need to review first.
    - Add a new option to send email or not when some one add a post need to review first.
    - Add a new option to upload your custom logo when the emails sent from the theme.
    - Add a new option to add your sent email when the emails sent from the theme.
    - Make a new tab at Discy Setting to make your custom email templates, it’s 12 templates.
    - FIXED: bug fixes.
    

    v1.2 9 May 2018

    === New Features and improved ===
    - Add a new page template login.
    - Add a new meta for the questions to hide the author name or not.
    - Add a new option to verified the users when edit his profile from the admin side.
    - Improved the header responsive.
    - FIXED: bug fixes.
    

    v1.1 30 April 2018

    === New Features and improved ===
    - Add a new option to set the permission for the user groups to can upload files.
    - Add a new option to set the height and width for the logo.
    - Add a new option to active the WordPress editor for the comments and answers.
    - Add to the WPQA menu link to add the add question page and add post page.
    - Add a new option to set the left menu for the logged user only and the unlogged users.
    - Check with jQuery at answers and comments if you add all the require fields.
    - FIXED: bug fixes.
    

    v1.0 27 April 2018

    - First release
    
  • PressApps Data Base Contextual Sidebar Addon (Add-ons)

    PressApps Data Base Contextual Sidebar Addon (Add-ons)

    KNOWLEDGE BASE SIDEBAR ADDON

    This is contextual sidebar addon for our best selling WordPress Knowledge Base plugin. Allowing customers to access all knowledge base articles anywhere on the site without reloading the page. We have also added Contact form 7 integration.

    CHANGELOG

    Version 1.0.0 – Dec 7, 2017

    • Initial release
  • Docu Magix: Documentation Builder WordPress Plugin (Utilities)

    Docu Magix: Documentation Builder WordPress Plugin (Utilities)

    Docu Magix WordPress plugin helps you to make, manage and maintain online and offline documentation for any kind of products and services. With this documentation builder WordPress plugin, you can build manuals, user guide, help articles, knowledge base, digital product documentation, physical product documentation, service documentation and much more. You can build unlimited product documentation! Also, you can download the HTML folder for offline use.

    Core features

    • Unlimited documentations on one WordPress installation.
    • Modify, change and Update old documentation easily.
    • Every project has its own branding settings.
    • Changelog shortcode.
    • Alert Message shortcode.
    • Related Resources shortcode.
    • Tabs shortcode.
    • Steps shortcode.
    • Button shortcode.
    • Social sharing option for every post.
    • Next/previous post option in entire documentation.
    • Easily change the font size from the backend.
    • Easily change the font color from the backend.
    • 17 color option for every project.
    • Five curated font family for every project.
    • Built-in easy translation option.
    • POT file also included.
    • Upload logo for every project.
    • Every project has its own footer text.
    • Every project has its own category set, no confusion with other projects.
    • Friendly backend with great User Interface and User Experience design.
    • Support native WordPress media to store and include image, video and audio files.
    • Export documentation in HTML template, ready to deliver.
    • Built with Bootstrap 3+
    • Super responsive and great responsive design
    • Exclusive full video tutorial.
    • Extensive online and offline full documentation included.
    • Dedicated support system for our customer

    Docu Magix WordPress Plugin Online Documentation: http://docs.onaz.io/docu-magix/

    Docu Magix WordPress plugin video tutorial: https://youtu.be/HJ2RQkwYCLI

  • TotalDesk (Utilities)

    TotalDesk (Utilities)

    The All in One WP Helpdesk Solution

    TotalDesk is the only all in one helpdesk solution for WordPress. Including a ticket- & notification system, livechat, knowledge base, report and integration module it contains all support features, that you need. Get rid of single helpdesk plugins and get TotalDesk!

    HelpDesk Features

    • Ticket System
      • 3 Differnt New Tickt Forms
      • Inbox Fetching
      • 2 Roles: Agent & Reporter
      • My Tickets Page
      • Set default values for new tickets
      • Set own ticket Status
      • Set custom ticket Types
      • Set custom ticket Project / Systems
      • Attachment Support
      • Inform Agents in Notifications
      • HTML WYSIWIG Comment Form
      • Saved replies
      • Logging / History system
      • XLS export
      • Reporters & Agents can reply to Email
      • Ticket Overview (assigned to, status in colors)
      • Set Inbox Archieve Folder
    • Notifications
      • Email Notifications
      • Desktop Notifications
      • Slack Notifications
      • Notify when a ticket has been created
      • Notify when someone replied
      • Notify when a status has changed
      • Notify when an agent has ben assigned
    • Livechat
      • Start a chat with a new subject (new ticket)
      • Enter a chat with a given ticket ID
      • Send a message (new ticket) when no agent is online
      • Every chat conversation will be saved
    • Knowledge Base
      • Create a FAQ based on a ticket
      • Group FAQs into topics
      • Set custom Icons for Topics
      • Live search for FAQs
      • Track FAQ views
      • 3 Built in widgets
      • Order FAQs by View / Popularity
      • 2 Layouts (boxed, list)
    • Reports
      • Tickets By Agent
      • Tickets By Status
      • Tickets By Type
      • Tickets By System
      • Tickets By Year
      • Tickets By Month
      • Tickets By Year & Month
    • Integrations
      • WooCommerce
      • Envato
      • Slack
    • Well Documentented

    Compatibility

    • WordPress 3.8.1+
    • PHP 5.4+
    • WPML Support
    • WooCommerce 3.1
  • FAQ & Knowledgebase WordPress Plugin (Utilities)

    FAQ & Knowledgebase WordPress Plugin (Utilities)

    FAQ & Knowledgebase WordPress plugin with Voting System is an ultimate tool to easily create and organize your FAQs list or Knowledge Base. Monitor and measure each FAQ item performance based on website visitors feedback and accordingly adjust your knowledge base.

    The list of features:

    1/ Voting and rating monitoring system
    2/ Drag and Drop interface to reorder FAQs, FAQ Categories
    3/ Lightening fast AJAX Search
    4/ FAQs Alphabetical filtering
    5/ Sidebar Widget available
    6/ Break FAQs into vertical / horizontal tabs
    7/ Break FAQs into categories
    8/ Display FAQs in random order.
    9/ Show or hide all meta, category, date, author, voting
    10/ Supports Videos and Images
    11/ FAQs display shortcode
    12/ Fully responsive layout
    13/ Blazing fast
    14/ SEO friendly
    15/ Clean and light code
    16/ Does not affect website performance and speed
    17/ Unlimited FAQs and categories
    18/ Totally customizable style and adjustable elements:
    Choose font, Search icons color, Search placeholder color, Search text color, Search alphabet color, Search alphabet hover background, Search alphabet active background, Search alphabet active color, Main background, Item default state background, Item hover background, Item meta background, Item content background, Item voting background, Item font color, Item icons color, Item arrow color, Item active arrow color, Voting button background (yes), Voting button color (yes), Voting button background (no), Voting button color (no), Category header background, Category header color, Category active tab background, Category tab color.

  • KnowledgeBee – HelpDesk Plugin (Utilities)

    KnowledgeBee – HelpDesk Plugin (Utilities)

    KnowledgeBee is WordPress plugin that add a separated section of knowledge base Articles and FAQ.

    Features

    • Easy to Use Just plug and play. with zero config.
    • Responsive Compatible with all devices and screen sizes.
    • Compatible Compatible with 95% of themes especially with bootstrap based themes.
    • Customize-able with a lot of options to customize the view, design and functionality.
    • Two Layout options to display sections in home page.
    • 3 Grid options to display Sections in home page. (1 or 2 or 3 columns)
    • Hierarchical Sections with unlimited levels for sub-sections.
    • Five included widgets
    • Two Shortcodes with Editor Generator.
    • Separate FAQ Section.
    • Drag & Drop to order articles and sections appearance.
    • Vote (Like) button.
    • Breadcrumbs Navigation

    demo soon ..

    <src img=”https://image.ibb.co/jARMFF/rarararar.jpg”/>

  • iDesk – HelpDesk WordPress Theme (Miscellaneous)

    iDesk – HelpDesk WordPress Theme (Miscellaneous)

    iDesk – HelpDesk, Support, Knowledgebase WordPress Theme:

    iDesk is a powerful and original responsive & parallax WordPress theme. Elegant Execution of this theme is achieved by the great combination of Classy Style with Refinement. Perfect to promote your work or your business. An eye for a detail makes its design perfect to meet needs of creative people, digital agencies and services.

    This theme is Empowered by the Latest Advancements in HTML5 & CSS3 Animations to provide you with first class User Experience. It also comes with a Working Ajax Contact Form.

    This theme is designed in a Clean and Minimalistic Style. It is Fully responsive, Very Flexible, Easy for Customizing and Well Documented.

    Main Features of this Theme:

    • 12 Stunning Demos
    • Onepage theme, also can be used in normal
    • Fully Responsive and Optimized for small screen device (iphone, ipad)
    • Fullscreen and Boxed Layout
    • Team Carousel Slider
    • Sticky Header
    • Revolution Slider ($19 saved)
    • Visual Composer ($34 saved)
    • Smooth & Stunning Parallax
    • Powerful Admin Panel and Very Customizable and Many Options
    • 5 Header and Menu Style
    • 3 Footer Style
    • Swipe Slider (Touch Friendly)
    • Video Slider
    • Video Parallax
    • Animate.CSS
    • GMAP3
    • Isotope
    • Viewport Border
    • Fully localized
    • Cross-browser Compatible
    • CountUP
    • Fullscreen Menu
    • Dark and Light Demos
    • W3C Valid HTML Code
    • Mobile Browsers Compatible
    • Sticky Navigation
    • Video Background
    • Single Page
    • Retina Ready
    • Fully Responsive Layout
    • Google Web Fonts
    • Well Documented
  • InfoCenter – Information Base and Q/A WordPress Theme (Miscellaneous)

    InfoCenter – Information Base and Q/A WordPress Theme (Miscellaneous)

    Complete Knowledge Base solution

    InfoCenter helps you to provide Self Service support 24/7, that will increase customer satisfaction. Q/A, FAQs, Knowledge Bases, Forums, Widgetized areas, User points system, Ajax Voting system all in one works smoothly to provide a comprehensive knowledge base solution based on WordPress.

    Developed by professionals keeping in mind everything you need in a website for providing a support resource for your customers and is super easy to manage.

    Awesome UX for Help Desk purpose

    InfoCenter Theme’s mission is to provide effortless help desk support solution which will save time for both supporters and customers when working around issues, each and every element in the theme have been developed very carefully to make sure this theme saves as much time as possible for users.

    FAQ Page Included

    Need a one-page faq section to point users to? We have got your covered. Nice and smooth accordion has been implemented for the FAQs.

    Best Answer Choosing

    Question creator or the admin of the website can choose the Best Answer which will include a ‘Best Answer’ tag on the answer.

    Report Abuse

    If any question or answer is abusive, users can report it easily with the help of ‘Report’ button visible on the question/answer.

    Point System Included

    Admin of the site can enable point system and allow users to earn points for each question or answer or best answer. Also, the admin can set a minimum points to make a question.

    Nice and Smooth User Profile Page

    Logged in users will have a nice profile page, where they can include their image, social share links, profile description etc.

    Nice and Strong Widgets

    There are 10+ custom widgets such as top authors widget, popular questions/posts widget, login/signup widget etc are included with the theme.

    Configure with Ease

    Very strong Theme-Options panel is there, so that you can easily configure and change options with a click.

    Video Option Integrated

    Users can optionally include video to the question in order to make the question more clear.

    All posts/questions can have a ‘Related Posts/Questions’ section at the bottom of the posts/questions. Optionally you can enable or disable it from your admin panel.

    SEO Optimized

    InfoCenter theme is built with SEO best practices in mind. Valid HTML5 and CSS3 will help your site to do well in search rankings.

    Translation Ready

    This theme comes with fully prepared language files ready for easy translation into your language. Translatable .po and .mo files included.

    Test Account Login

    You can open a test account in the live preview site of Infocenter theme and then use that account to test ask question, answer and every other things in the theme.

    OtherFeatures

  • Fully Responsive Design
  • Strong Unbranded Theme Options
  • WordPress 4.7.3 Ready
  • Child Theme Compatible – dummy child theme included in package
  • Demo XML file included
  • 10+ Custom Widgets
  • Great SEO Built-In
  • Ready for translation (.po / .mo files included)
  • Well Documented
  • Tons of Features & Components
  • Pre-Built Page Layouts
  • jQuery Enhanced
  • Dedicated Support
  • Fast and Light Weight
  • All Files are Well Commented
  • Cross Browser Support