Tag: helpdesk

TimeDesk – Responsive Information Base FAQ WordPress Theme (Miscellaneous)

TimeDesk – is a Helpdesk/FAQ/Knowledge Base WordPress Theme.

TimeDesk follows the latest design trends and allows you to build a Knowledge Base, Helpdesk, FAQ website for your brand, product, or service that has a clean, bold and modern look that will appeal to those who value simplicity and ease of use.

As TimeDesk integrates with the free and popular bbPress plugin, adding a discussion forum to your website is very easy and the integration gives you a consistent look and feel as users switch between the online documentation and forums.

The theme has 10+ widgetized areas and 3 custom widgets means that you get access to an unlimited number of homepage layout combinations, all through a drag and drop widget organizer interface. Other notable features include support for high resolution retina displays, a 100% responsive layout, Font Awesome icon integration, and a range of page templates and post formats.

Clean and intuitive design with a tons of features & options: live search, widgetized areas, faq post format, bbpress integration, shortcodes and much more.

Theme is powered by the Redux Options Panel, which provides tons of options to manage and modify any aspect of the theme – it is well suited for both beginners with no coding knowledge and developers.

Key Features

Super-duper Customizable

Unlimited Layouts

3 Custom Widgets

Live Search

10+ Widgetized Areas

Support RTL languages

Social Sharing Integrated

bbPress ready

  Responsive Design
  AJAX Thumbnail Rebuild
  SEO Ready
  Compatible with WPML
  Modern Design
  Font Awesome Icons
  Built with Bootstrap 3

Theme Updates

Read the Changelog

Support

Support for all our themes is conducted through the ColorTheme support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue

Support Forums

April 14, 2017

BasePress – WordPress Data Base Plugin (Miscellaneous)
Purchase $30.00

What is BasePress

BasePress is the perfect solution to add a knowledge base to any existing WordPress website. It features a single or multi product mode to keep all of your articles organized, allowing your visitors to find the information they need without confusion.

Full Features list

Single and Multi Product mode that can be changed at any time.
Content can be organized with 2 or 3 level structure:
2 levels – Products->Sections->Articles
3 levels – Products->Sections->Sub-Sections->Articles

Search
- Live Smart search with snippets of the content for each found articles with highlighted terms.
- Search results sorted by visitors views and votes.
- Smart search on/off.
- Limit smart search results.
- Custom search placeholder text.
- Custom search button text.
- Show submit button on/off.
Navigation
- Breadcrumbs for easy navigation.
- Custom knowledge base name for breadcrumb.
- Sections pagination.
- SEO friendly permalinks.
- Works with both plain and pretty permalinks.
Votes
- Articles voting on/off.
- Custom votes question.
- Hide dislike button on/off.
- Show votes counters on/off.
- Multiple vote icons selector.
- Bulk actions to reset articles votes and views independently.
Aspect
- Possibiliy to have multiple themes (only one can be used at one time).
- List and boxed style for sections and sub-section selectable independently.
- 1 to 4 columns layout for product and sections pages.
- Limit articles list quantity in sections pages.
- Show sections icons on/off.
- Show articles icons on/off.
- Show article counter in sections on/off.
- Add image and description to products.
- Add Icon and description to sections.
- Easy products and sections editor powered by Ajax.
- Products, sections and articles reorder with drag & drop.
- Multiple templates for articles.
- Easily create your own themes and templates with ad hoc templating functions.
- Responsive.
Widgets
- Products list widget.
- Sections list widget.
- Related articles widget.
- Popular articles widget based on votes and views.
Shortcodes
- Easy shortcode editor to create list of knowledge base articles with result tester.
Translations
- BasePress is translation ready via .pot files as per WordPress standard.
- English and Italian translations are included.
Easy to use
BasePress is ready to use in one minute. You just need to create a page in your site and place a single shortcode. Set few options according to your likings and you are ready to start creating your products, sections and articles. BasePress comes with a dedicated editor to create your products and sections very similar to the standard WordPress category editor but with an extra edge. You will find the Ajax powered interface to be much faster to work with. Products and sections can be reordered directly in the editor. The products editor icludes an image selector if you want to present your products more visually. The sections editor instead includes and icon iselector for your sections. The articles list in the administration allows you to see how many votes and views a page has received.

Perfect for Designers
BasePress was build to make theming as simple as possible allowing you to merge it in your design flowlessly. It features many dedicated functions to use in any template to build all necessary elements like the searchbar, breadcrumbs, pagination etc. BasePress generates ordered results for your loop according to customer options.

Purchase $30.00
March 21, 2017
Helpie – Helpdesk / Documentation WordPress Plugin (Miscellaneous)

Purchase $29.00

Helpie is an intuitive Helpdesk plugin that lets you create and organise your helpdesk / documentation for your products and services.

Main Features:

1. Search : Search any documentation article with ajax autocomplete.

2. Restrict User Access: Restrict who can access which helpdesk article.

Basic: You can choose from anyone, logged-in-users.
Advanced: Choose categories allowed for each user role.

3. Template controls: Choose to show / hide sidebar, search-box in category and single templates.

4. Article emo-voting: Allow users to vote. They can “frown”, “meh”, “love” the article.

5. Popular posts: Show posts which are popular in order of popularity.

6. Breadcrumbs: Show / Hide breadcrumbs.

More features coming soon.

Purchase $29.00

November 21, 2016

GlobalTech – Responsive Information Base FAQ WordPress Theme (Miscellaneous)

Live Preview Purchase $39.00

GlobalTech – is a Helpdesk/FAQ/Knowledge Base WordPress Theme.

GlobalTech follows the latest design trends and allows you to build a Knowledge Base, Helpdesk, FAQ website for your brand, product, or service that has a clean, bold and modern look that will appeal to those who value simplicity and ease of use.

As GlobalTech integrates with the free and popular bbPress plugin, adding a discussion forum to your website is very easy and the integration gives you a consistent look and feel as users switch between the online documentation and forums.

The theme has 10 widgetized areas and 5 custom widgets means that you get access to an unlimited number of homepage layout combinations, all through a drag and drop widget organizer interface. Other notable features include support for high resolution retina displays, a 100% responsive layout, Font Awesome icon integration, and a range of page templates and post formats.