Tag: DesignWall

  • DW Helpdesk – Information Base / Q&A / FAQ WordPress Theme (Miscellaneous)

    DW Helpdesk – Information Base / Q&A / FAQ WordPress Theme (Miscellaneous)

    Your customers need your help!

    That’s why we built DW Helpdesk for you, and equally as important, your users.

    In one sentence; DW Helpdesk is a WordPress theme which builds a complete helpdesk system. You can receive, organize, track and most importantly, resolve customer support issues.

    4 Premium Plugins Included

    Main Features

    Knowledge Base

    Here you can provide your customers support solutions, error messages, and troubleshooting guides.

    Question & Answer

    Still running that foggy forum software? Easily setup a whole discuss page where users can ask and answer questions as well as supporting other users.

    Envato API Support

    Glossary

    This early feature helps you to build an alphabetical list of terms in a particular domain of knowledge with the definitions for those terms.

    FAQ

    Add Frequently Asked Questions section via widget or shortcode or PHP function.

    Customizable

    This theme has been supporting change colors, text, or images, in customizer section.

    Responsive & Retina Ready

    DW Helpdesk is fully responsive to all devices. It is optimized for high resolutions display. See for yourself.

    Still Not Convinced?

    Changelog

    1.0.0
    - Firsr Release
    
  • DW FAQ – WordPress Plugin (Utilities)

    DW FAQ – WordPress Plugin (Utilities)

    We have created DW FAQ to help you quickly & easily add the Frequently Asked Questions (FAQ) section to your WordPress site. This is a simple but flexible plugin that helps you insert FAQ section via short-code or PHP function. It comes with these following features:

    Unlimited Styles

    With DW FAQ, we offer you a solution to all Frequently Asked Questions (FAQ) section on your WordPress site. You can add unlimited numbers of styles of the FAQ section. You just need to change the number of attribute “style” in the shortcode then you will have a new style. Of course, you still need to fix some CSS section, and in this plugin, we have 3 styles available for you to choose. All you need to do is to import the style from 1-3, for example [dw-faq style=”1”], [dw-faq style=”2”], [dw-faq style=”3”] and you will see the difference among of them.

    Lightweight

    The entire JavaScript code of DW FAQ is only 17 lines in length, in addition the CSS and PHP code section is well optimized, helping your site has little change in terms of page loading speed.

    Multiple Languages

    The default language of DW FAQ is English. However, you can translate it to any language you want, at anytime by one of the 3 ways:

    • Using Plugin: qTranslate
    • Using Plugin: wpml
    • Using Poedit to translate our .pot file

    Highly Compatible with Plugins and Themes

    This plugin is coded in accordance with the standards of WordPress, so it is fully compatible with other WordPress themes and plugins. You can watch how DW Glossary works with DW Helpdesk Theme here: http://bit.ly/dw-helpdesk-demo. In the DW Helpdesk Theme, we have installed about 10 different plugins featured on WordPress.org as well as those created by DesignWall. Very importantly, in the process of developing this plugin, we have thoroughly tested it with the default WordPress theme. DW Glossary has proven that it works perfectly with all these themes.

    Reliable Support

    In addition to the features we mentioned above, we are always ready to support and listen to your comments. If you have any suggestions or questions about the product, do not hesitate to contact our support team for further customer assistance.