Tag: customer

  • Uber Chat – Final Reside Chat with Home windows Shopper (Utilities)

    Uber Chat – Final Reside Chat with Home windows Shopper (Utilities)

    UberChat – The Ultimate WordPress Chat
    with WordPress and Windows Client

    Features & Benefits

    • One-time fee
    • Seamless live-chat experience
    • Beautiful, modern and customisable theme
    • WordPress and full Windows clients included
    • Canned responses
    • Operator-initiated chats
    • Enquiry-form fallback
    • Multiple operators (WordPress and Windows)
    • Unlimited colours & a beautiful dark theme
    • Responsive design
    • Several audio-notifications to choose from
    • Optional email-field
    • Full history of past discussions and submitted enquiries
    • Chat state remains across your entire website
    • And much more… Check-out the demo!

    UberChat Overview of Functionality

    Live Support Chat for WordPress

    UberChat allows you to instantly communicate with your website’s visitors. The beautifully modern and easy-to-use interface is very intuitive and allows your visitors to contact you whenever they need to – ultimately generating better leads for your business.

    UberChat also comes with the unique feature of having a Windows-based client included out-of-the-box – giving you a beautiful, native interface to actively engage your website’s visitors through operator-initiated chats.

    Windows-based Client Included

    UberChat is the only live-chat plugin that also has a Windows client. The native client means that you can keep UberChat running in the background without it getting in your way. Whenever a visitor initiates a chat with you, you will be notified with a visual and audio notification.

    You can also adapt the look & feel of the Windows client. Several pre-defined colour-themes and audio notifications are there for you to pick what you like.

    Live Chat from Within WordPress

    Not using Windows? No problem: of course, UberChat also has a fully-featured web-interface that you can use from within your WordPress admin. The interface provides you with all of UberChat’s functions.

    Operator-Initiated Chats

    The operator interface shows you a list of all visitors (non-admins) currently browsing your site. With a click of a button, you can actively invite them into a support chat.

    NO Recurring Fees: One-Time  License & Unlimited Use

    Unlike subscription services, there are absolutely no recurring fees when choosing UberChat. After purchasing the one-off license, you may use it as much as you want and as long as you want (see the CodeCanyon Regular License for more information).

    Canned/Prepared Responses

    You can create answers to the most frequently asked questions and then select them when you’re chatting. This way, you save yourself and your visitors valuable time when servicing discussions. 

    Unlimited Colour Themes

    You can choose any colour as your chat’s primary colour. This way, UberChat will seamlessly integrate with your site’s look & feel. Additionally, UberChat also has a beautiful dark-theme which you can activate on darker themed websites. 

    Enquiry-Form Fallback

    Not online 24/7? Not a problem! UberChat will fall-back into the enquiry-form mode. Visitors to your website will be able to send you email-messages which you can read at your convenience. 

    Multilingual Interface

    UberChat was built with internationalisation in mind: currently, English as well as German are included. That said, you can easily translate UberChat into any language by translating the included po-files, or by using WPML.

    Works with network sites

    UberChat was developed so as to support WordPress’s network-site feature. But remember that all network sites act like totally separate installations – the Windows client can only connect to one site at a time.

    View Visitor Metadata

    The chat-interface shows you a range of useful metadata about the visitors you chat to – including the page they’re on, their referrer and accepted languages.

    System Requirements

    In order to be able to use UberChat, you must fulfil the following system requirements:

    • WordPress 3.3 (minimum; tried & tested up to 4.1)
    • PHP with a version of greater than PHP 5
    • PHP’s mbstring enabled
    • Enough server-resources for the number of concurrent chatters you expect
    • Enough server-resources for the number of concurrent chatters you expect

    System requirements of the Windows-based client

    • .NET4 Framework (will be installed if not already available; part of Windows since Vista)
    • Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1

    A note on server performance

    This chat system employs AJAX technologies and does not rely on WebSockets for its communication. This means that anyone can run UberChat, as long as your server fulfils the requirements outlined below. However, this also means that this system is not intended for heavy-duty use: so don’t build the next Facebook and try to have 10m people use this at once. That being said, on average server-specifications, there is nothing stopping you from having 10-15 concurrent conversations.

    Changelog

    07/01/2015: 
        - Public release of ClientEngage UberChat v2.0.5
  • Diker – On-line Surveys WordPress Plugin (Utilities)

    Diker – On-line Surveys WordPress Plugin (Utilities)

    Diker is an online surveys plugin that will measure, improve customer experience and engage your audience. With the help of diker you can understand what drives your website visitors, what makes them happy and what makes them feel bad so you can optimize your website design, content and products based on honest feedbacks. Diker will convert site visitors into loyal customers.

    Why Diker:

    Most webmasters don’t get in touch with their website visitors and/or customers so it become so difficult to predict why your things started to stall, Visitors are starting to drop especially your repeat visitors, Subscriptions to your email list are barely trickling in, Nobody is buying your products and/or services. Diker provide a fun and easy way to get in touch and learn more about your visitors and/or customers. With diker you can design surveys that better suit you website, track views and interactions, target surveys to specific browsers and operating systems, schedule surveys, show surveys in any page you like… and much more. Diker is a lightweight plugin and won’t slow down your website.

    Live Demonstration:

    Explore working demos and admin panel (Some actions disabled in demo).

    Explore some of built-in features:

    Lightweight plugin.
    It is based on custom backend and frontend router to run only if it needed so it won’t slow down your website.

    Based on wordpress native dashboard style.
    It doesn’t use any custom styling for tables or metaboxes or forms. It is completely based on wordpress native administration elements style.

    Overall surveys statistical panel.
    Through this panel, You can explore:

    • The total number of surveys, number of pending surveys, number of paused surveys and number of running surveys.
    • The number of unique visitors and/or users who viewed your surveys and also who passed your surveys over the last 28 days.
    • All activities of surveys and also visitors and/or users feedbacks. Each feedback shown with client browser, operating system, ip and survey title.

    Various questions support.
    It supports multichoice, input and textarea to gather visitors and/or users feedbacks.

    Build surveys that better suit your website design.
    You can design each survey. I don’t mean simple design options but many design options like background colors, text color, text font, google font integration, borders sizes, borders colors, buttons background color, buttons text color, header padding, footer padding ,question text align….and much more.

    Visual survey design.
    You can explore survey final view while you build it in admin panel. Just switch survey preview.

    Schedule surveys.
    You can show survey immediately, pause survey and schedule survey to run at specific time and/or pause at specific time.

    Show survey on specific part of a page.
    You can show survey immediately after page loads or after user and/or visitor scrolls to specific height.

    Spam protection.
    You can show captcha to stop spammers. Captcha can be shown per survey.

    Forget traditional captcha design.
    You can design your captcha text color and background color. Make it simple or complicated.

    Survey targeting.
    You can target survey to specific browsers, specific operating systems, website users and/or website visitors.

    Cover All WordPress Frontent parts in addition to new post types and new rewrite rules created through other plugins.
    You can show survey on:

    • Posts.
    • Pages.
    • Posts that attached to specific tags.
    • Posts that attached to specific categories.
    • Any page that has URL match defined pattern (eg. set pattern to [portfolio] and it will shown in any page URL contain portfolio word).

    Attach surveys through posts (add and edit page) and pages (add and edit page).
    It provides custom metabox shown in add and edit pages of both posts and pages.

    Cross device support.
    Surveys can be shown on a large range of devices.

    Survey statistical panel.
    Through this panel, You can explore:

    • The number of visitors and/or users who viewed the survey and also who passed the survey over the last 28 days.
    • All activities of the survey and also you can explore visitors and/or users feedbacks. Each feedback shown with client browser, operating system, ip and survey title.
    • Important data about visitors and/or users who passed the survey like operating systems and browsers. Also in case of multichoice surveys, you can explore the final result.

    Visual analysis.
    It uses awesome visual element to show overall and single surveys statistics.

    Well Secured.
    It encrypts frontend data to boost security. It uses encryptation mechanism that supported on most servers. If your survey supports mcrypt_decrypt, You can turn to
    mcrypt_decrypt to boost security.

    Built-in activity system.
    It has a built-in activity system that tracks surveys added, updated, run and paused and also users who added or updated surveys.

    Well optimized.
    It is optimized to run on both small and large websites as it is a light weight plugin and you can stop features that may be heavy in large visits website (eg. visits tracking).

    Internationalization support.
    It supports translation. You can bring diker to your locale right now.

    Updates notification system.

    Well documented.
    It has a well documented codebase for developers.

    Amazing support.
    Each page has help tab to fully understand the usage of tools provided. also you can visit plugin page on clivern website to explore more resources or submit support ticket. I would be glad to help you if you have any questions relating to diker.

    Files Included:

    • Plugin Code
    • Documentation

    Requirements:

    • WordPress Version 3.5+ but lastest version recommended.
    • GD extension (optional) : If you like to show captcha.

    Changelog:

    Version 1.0:

      Initial Release.
    

    Translation:

    If you interested in translating diker. You can download translation files, then send translated file to support@clivern.com. Thanks so much.

    Sources and Credits:

    I’ve used the following images, icons or other files as listed:

    • jQuery V1.11.
    • Chosen V1.2.0 : Copyright© 2014 Patrick Filler for Harvest.
    • Morris.js V0.5.0 : Copyright© 2014 Olly Smith.
    • Raphael V2.1.0 : Copyright© 2008-2012 Dmitry Baranovskiy and Sencha Labs.
    • DateTimePicker V2.3.5 : Copyright© 2014 Chupurnov Valeriy.
    • Mom Typefont.
    • Fontello.

    Support:

    Thank you so much for purchasing diker. I’d be glad to help you if you have any questions relating to diker. No guarantees, but I’ll do my best to assist.

  • WordPress Assembly Digital Room (Utilities)

    WordPress Assembly Digital Room (Utilities)

    Screenshot WP Meeting Room

    Screenshot WP Meeting Room

    Screenshot WP Meeting Room

    PRESENTATION

    This unique WordPress plugin adds a virtual room on your website, where you can work with other users in real
    time
    .
    You can chat , share pictures, customize your avatar and show any element of the site in real
    time.
    There is also a real calendar to organize your meetings, email notifications, allowed users management and
    history of the room.

    Click here to see a video preview

    FEATURES

    • A unique virtual room
    • Unique design and hilarious graphics
    • Real-time chat and actions
    • Up to 9 concurrent users
    • Useful collaborative tools
    • Share pictures using the TV
    • Show any element of the website, on any page
    • Moderators can kick users and close the door
    • Moderators can call any allowed user using the phone. Online users receive a visual notification. Offline users receive immediately an email .
    • A calendar to manage your meetings
    • Administrators can freely edit the texts of the room, directly from the backend
    • History of the past actions
    • Easily customize graphics
    • Reactive support !

    * If you like this plugin, please leave a note ! *

    SUPPORT

    If you need help, contact me from my envato profile

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  • WordPress Reside Chat Plug-in (Utilities)

    WordPress Reside Chat Plug-in (Utilities)



    WordPress real-time chat. Without monthly fees!

    • Easy installation
    • Compatible even with IE8!
    • Multiple operators and guests chatting
    • Clean and modern look
    • High quality set of avatar images
    • Chat box with high quality emoticons set
    • Initial “welcome” message after guest logs in
    • Operator knows which page the guest is currently visiting!
    • Message views auto-updating their relative delivery time
    • Sound notifications (10 predefined sounds to choose from)
    • Contact form fallback
    • Conversations history with filtering
    • Widget colors and texts/language customization
    • Unlimited usage — no monthly fees








  • wordpress Flat Value Estimation Popup  (Varieties)

    wordpress Flat Value Estimation Popup (Varieties)

    PRESENTATION

    Create easily your own flat and responsive cost estimation popup form on your wordpress website .
    This can be used to sell any type of service or products: applications, website webs, graphics, pets, lunar fragments …. or anything else.
    The user gets an accurate estimate of its request. The final order will be sent by email.

    FEATURES

    • Fully responsive (even if your theme isn’t responsive !)
    • Dedicaced admin module
    • Fully manage Steps and Items
    • Customize colors, texts and currency
    • Items can be checkbox or pictures, grouped or required
    • Popup can easily be opened, using css class on link
    • Reactive support !

    GETTING STARTED

    • Upload the plugin on your server
    • On the WP admin page, activate athe plugin
    • Configure your settings, steps and items
    • Then, to show the popup, simply add class=”open-estimation-popup” to a link

    Show the popup with css class :

        <a href="#" <b>class="open-estimation-popup"</b>>Use this superb cost estimation tool !</a>
    

    Show the popup with JS :

        <script>
            popup_estimation();
        </script>
    

    wpestima/_screens/des_colors.png” alt=”Unlimited colors choice” />

    wpestima/_screens/des_admin.png” alt=”Unlimited colors choice” />

    If you like this plugin, remember to vote !

    Support

    If you need help, contact me from my envato profile

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  • ez Kind Calculator – WordPress plugin (Varieties)

    ez Kind Calculator – WordPress plugin (Varieties)

    Description

    ez Form Calculator is a WordPress premium form-gernerating plugin. You can simply create a form calculator for both yourself and your customers. Easily add basic form elements like checkboxes, dropdown menus, radio buttons etc. with only a few clicks. Each form element can be assigned a value which will automatically be calculated.

    Live Demo

    Frontend
    Backend

    Username: demo
    Password: demo

    Features

    • Generate basic forms with values
    • Plugin automatically calculates form values
    • Easily add form elements with just one click
    • Backend verification for increased security
    • … and many more!

    A few examples

    Media agencies: customers can submit their needs directly.

    Photography studios: portraits, outdoor or indoor shooting – let your customers decide online!

    Event managers: save time by adding basic form elements your customers can choose from!

    And many more! Increase your customers satisfaction with ez Form Calculator.

  • Toughen Middle Professional (Interface Parts)

    Toughen Middle Professional (Interface Parts)

    Support Center Pro is a new WordPress plugin that allows you to create custom support centers for your users, so they can have an easy access to your documentation or have specific tips related to the displayed content.

    With Support Center Pro you will be able to create support centers related to specific posts, pages, custom post, or alternatively a single support center ( not associated with specific posts, pages, custom posts ) that will be used throughout your website.

    layouts for support center pro

    Create your first support center

    First of all, Support Center Pro make use of a new custom post type “document” and the related  taxonomy ”class” useful to organize your documents, hence you should use this new custom post type for your documentation.

    Then proceed to the actual creation of the support center, the Support Center Pro meta box will be available in your posts, pages, and custom posts and is organized in three different areas, general documentation, standard documentation, media documentation.

    Customization of the support center

    This plugin comes with 39 customization options, so you can change every single pixel displayed in the support center.

    This is a list of the options available in the Support Center Pro menu:

    • Activation Button Color: RGB color for the background of the activation button
    • Background Color: RGB color for the background of the support center
    • Headings Text Color: RGB color for the text of the support center headings
    • Headings Background Color: RGB color for the background of the support center headings
    • Activation Button Icon Color: RGB color for the icon in the activation button
    • Text Color: RGB color for the text in the support center
    • Links Color: RGB color for the links in the support center
    • Gallery Elements Color: RGB color for the elements ( arrows background and caption background ) in the media documentation
    • Gallery Text Caption Color: RGB color for the caption in the media documentation
    • Gallery Text Caption Color Hover: RGB color for the caption on the hover event
    • Gallery Elements Opacity: Opacity ( 0 to 1 ) for the elements ( arrows background and caption background ) in the media documentation
    • Background Pattern: Background pattern for the support center
    • Headings Background Pattern: Background pattern for the support center headings
    • Activation Button Image Open (60×62): This image replace the default open activation button. To replace the default activation button with your custom images you should set both this option for the open status and the close option below for the closed status.
    • Activation Button Image Close (60×62): This image replaces the default close activation button
    • List Dots Image (10×20): This image replaces the default list dots, you can find the white and the black version in the plugin img folder
    • Gallery Left Arrow (20×30): This image replace the default left arrow, you can find the white and the black version in the plugin img folder
    • Gallery Right Arrows (20×30): This image replace the default right arrow
    • Gallery Left Arrow Hover (20×30): This image replace the default left arrow for the hover event
    • Gallery Right Arrow Hover (20×30): This image replace the default right arrow for the hover event
    • Activation Button Text Open: If you are not using a custom image for the activation button with this option you can replace the default text
    • Activation Button Text Close: If you are not using a custom image for the activation button with this option you can replace the default text
    • Google Font: Here you can load a google font that will be used in the support center. Example: http://fonts.googleapis.com/css?family=Open+Sans:400,700
    • Font Family: This is the font family used in the support center. Example: ’Open Sans’, sans-serif
    • Opacity: Opacity ( 0 to 1 ) for the support center
    • Border Radius: Here you can set a custom border radius that will be applied to the support center ( always ) and to the activation button ( only if you are not using a custom image for the activation button )
    • Vertical Offset: This is the distance in pixel between the top of the viewport and the support center
    • Horizontal Responsive Breakpoint: With this option you can select to hide the support center when the viewport width goes under a specific value in pixel, if for example you theme switch to the phone version at 380px you can set here the same value to hide the support center with the mobile version of your theme
    • Vertical Responsive Breakpoint: With this option you can select to hide the support center when the viewport height goes under a specific value in pixel
    • Horizontal Position: Here you can select to display the support center on the right of the screen or on the left of the screen
    • Default General Documentation Title: The default general documentation title will be used as a default value for the related custom field in the Support Center Pro meta box
    • Default General Documentation Description: The default general documentation description will be used as a default value for the related custom field in the Support Center Pro meta box
    • Default Standard Documentation Title: The default standard documentation title will be used as a default value for the related custom field in the Support Center Pro meta box
    • Default Media Documentation Title: The default media documentation title will be used as a default value for the related custom field in the Support Center Pro meta box
    • Custom Post Type 1: If you are using custom post types and your purpose is to show the support center in your custom post types here you can set the custom post type slug to enable the support center. If for example you are using the “product” custom post type set “product” here and your users will be able to access to the documentation related to your products.
    • Custom Post Type 2: Another slot for your custom post types
    • Custom Post Type 3: Another slot for your custom post types
    • Custom Post Type 4: Another slot for your custom post types
    • Custom Post Type 5: Another slot for your custom post types

    Create a generic support center

    You should use this method only if your purpose is to create a single generic support center displayed throughout your website.

    The generic support center can also be used as a fallback, in order to have a generic support center if there are no specific support centers.

    To create a generic support center you have to enable the “Use in Template” option in the Support Center Pro meta box and paste the related function just before the body tag of your theme, usually located in the footer.php file.

    
    <?php put_support_center(x); ?>
    </body>
    
    

    Credits

    This plugin make use of the JavaScript Color Picker licensed under the GNU Lesser General Public License.

  • Screets CX – WordPress Chat plugin for Gross sales & Strengthen (Utilities)

    Screets CX – WordPress Chat plugin for Gross sales & Strengthen (Utilities)

    Chat with your customers on your website for sales and support easily, and beautifully.

    Support forum  

  • wordpress Characteristic Request Plugin (Utilities)

    wordpress Characteristic Request Plugin (Utilities)

    Summary

    Feature Request wordpress plugin is a useful wordpress plugin that enables product developers gather ideas from their clients that they can use to improve their products. Users get to suggest features or vote (like) or follow other user’s suggestions.

    Features

    The main features of the plugin include:-

    • Form for users to add feature requests
    • Form for users to comment on existing feature requests
    • User can throw their weight behind a certain feature request by liking it.
    • Users can follow existing feature requests so that they can get updates on the feature request.
    • Administrators can update the status of an open requests
    • Administrators get notified whenever a new request is added.
    • It’s easy to install and use
    • Has exhaustive documentation

    Demo User

    Demo User Username: demo
    Demo User Password: password

    The above accounts shouldn’t be edited. All data entered will be removed in a day or two.

    Support and Documentation

    For all questions or requests for support kindly send them to codewhip@gmail.com.

  • wordpress Function Request Plugin (Utilities)

    wordpress Function Request Plugin (Utilities)

    Summary

    Feature Request wordpress plugin is a useful wordpress plugin that enables product developers gather ideas from their clients that they can use to improve their products. Users get to suggest features or vote (like) or follow other user’s suggestions.

    Features

    The main features of the plugin include:-

    • Form for users to add feature requests
    • Form for users to comment on existing feature requests
    • User can throw their weight behind a certain feature request by liking it.
    • Users can follow existing feature requests so that they can get updates on the feature request.
    • Administrators can update the status of an open requests
    • Administrators get notified whenever a new request is added.
    • It’s easy to install and use
    • Has exhaustive documentation

    Demo User

    Demo User Username: demo
    Demo User Password: password

    The above accounts shouldn’t be edited. All data entered will be removed in a day or two.

    Support and Documentation

    For all questions or requests for support kindly send them to codewhip@gmail.com.