Tag: customer support

  • Easy WhatsApp WordPress Plugin (Widgets)

    Easy WhatsApp WordPress Plugin (Widgets)

    Simple to use WhatsApp plugin by your friends at ZapDesk. chat with your visitors and customers directly on WhatsApp. Keep the conversation going even if visitors leave your website.

    Links to demo: Click Here

    Allow your users or customers to connect you using WhatsApp simply by clicking on a button. Users can contact you directly in private messages on your WhatsApp number and continue the conversation on WhatsApp web or WhatsApp application (from mobile).

    You will see the floating button which is can be positioned at the bottom or at the top corners of the screen. 

    WhatsApp plugin is compatible all latest WP versions and related plugins.

    Summary Features:

    1. Maintain up to 3 different agents with different expertise. Visitors can choose an agent and just start chatting.
    2. Choose cool circular button or choose formal rectangle shaped ‘WhatsApp Us’ button . You can choose to place this in any corner of your website.
    3. Visitors love it when they are wanted by the website owners . Make the happy by sending them a personalised message .
  • Zuz Live Web Phone Call & Chat Support Plugin for WordPress (Utilities)

    Zuz Live Web Phone Call & Chat Support Plugin for WordPress (Utilities)

    Zuz Live Web Phone Call & Chat Support Plugin for wordpress lets you monitor and connect with visitors on your website via Web Phone Call & Live Chat. Best for sites with customer support & sales.

    You never have to pay for live chat software again

    Tired of paying a monthly subscription for every agent you have?
    Cancel your current subscription and switch to Zuz Live Web Phone Call & Chat Support Plugin.

    Features

    • Web Based Phone Calls
      Users can call you directly beside text chat without any cost. (Web to Web Calls)
    • Typing Preview
      Find out what your customer is typing before they even send their message.
    • Typing Indicator
      Display a typing indicator as soon as an agent or visitor starts typing.
    • Emoji Support
      Add some fun to your chats with emojis.
    • Offline Messages
      Not online? No problem! Let your users send you an offline message
    • No 3rd party connections
      The plugin uses your own website as its server for ui; Firebase Live Database.
    • Customizable UI
      Make Zuz Live Widget Color fit with your current theme.
    • Complete Visitor Info
      Track visitor Location, current visiting page, screen resolution, online/offline/idle status and more
    • Admin Panel
      Users List, Chat & Calls History

    Live Demo

    Visit Demo Site or Click the above live preview button to check the Zuz live phone call & chat system before purchase.

    Frontend: https://demos.zuz.host/live/
    Admin: https://demos.zuz.host/live/wp-admin/
    Username: demo
    Password: demo123

  • Foro – WordPress bbPress Forum Theme (Miscellaneous)

    Foro – WordPress bbPress Forum Theme (Miscellaneous)

    Foro WordPress bbPress Forum Themee – Overview

    • Advanced Theme Customizer
      • Header & Footer Options
        • Header layout customization.
        • Header alternative styles.
        • Fixed header options.
        • Menu, element, logo options.
        • Footer layout customization.
        • Footer advertisement control.
        • Footer menu and widget options.
      • Typography Options
        • Adobe Typekit
        • Google Fonts
        • Font sizes and colors.
      • Styling & Color Options
      • Social Media Options
      • Layout Options
        • Post listing options.
        • Layout and post options for archives and categories.
        • Post and page customization.
        • Sidebar and layout options.
      • Favicon Options
      • Menu Options
      • Widget Options
      • Loader Options
    • Blog Options
    • Advertisement Options
    • WooCommerce Integration
    • Translation Ready
    • 100% Responsive Design: Mobile, tablet and desktop.
    • SEO Friendly
    • Contact Form Integrations
    • MailChimp Integration
    • Child Theme
    • Widgets & Sidebars
      • Sidebar position options for all parts.
      • Sidebar chooser for all parts.
      • Default WordPress widgets and new theme widgets.
      • Fixed sidebar options.
    • One Click Installation
    • Navigation Options
    • Layouts & Elements
    • Dynamic Image Sizing
    • Comment System
    • Theme Updates
    • Support & Online Documentation
    • Cross Browser Compatibility
    • 404 Page

    Support

    You can get the support from our support center. We have a comfortable support service. Click tor go to our support center.

  • Disputo – WordPress bbPress Discussion board Theme (Miscellaneous)

    Disputo – WordPress bbPress Discussion board Theme (Miscellaneous)

    Disputo is a WordPress theme which is made for bbPress forum plugin. All bbPress pages are designed with care but the theme doesn’t just supports bbPress. It will take your bbPress forum to the next level !

    Key Features

    • Fully responsive, clean and modern design
    • Powerful theme settings
    • You can create unique page layouts with Drag&Drop SiteOrigin Page Builder.
    • 12 awesome custom page builder widget.
    • Made with Bootstrap 4.
    • User Blogs: Give your members the ability to create blog posts and send them to review from front-end. Combine everyone’s posts into the blog, and easily navigate to any member’s profile to read just their posts. They can add categories, tags, and a featured image.
    • Private messaging: Private messaging system allows your site members to send private messages to each other.
    • Ads Manager: There are many fields in the theme for your ads. You can organize your ads easily with the built in ads management system.
    • Sitewide (Posts,Comments and Forum Replies) Like & Dislike rating system.
    • Front-end login & registration
    • Seamless integration with Woocommerce
    • Woocommerce ajax cart icon + login popup box + bbPress user menu
    • Built-in Facebook Comments: Built-in Facebook comments feature makes it simple to add the Facebook comments system to your WordPress website without any hassle.
    • FAQ page with category and live search support.
    • 4 different Blog and Woocommerce page layout ( 2 Columns + Sidebar, 2 Columns, 3 Columns and 4 Columns )
    • Post Selector: The post selector field of the post listing widgets, allows you to build a query to find posts, products, forums, topics etc. in the database with ease..
    • Fast CSS masonry grid layout
    • Flexible Header: You can change the background color and add a different cover image to each page.
    • Flexible Footer: You can use the page builder and a wide range of widgets to create your own unique footer.
    • Social sharing integrated: Besocial comes with social media sharing buttons of the popular social networks.
    • Compatible with MailChimp for WordPress. Subscribe your WordPress site visitors to your MailChimp lists, with ease.
    • Compatible with SiteOrigin Widget Bundle plugin (Contains 17+ widget)
    • RTL language ready
    • Compatible with Contact Form 7 plugin. Contact Form 7 is one of the most popular plugins for easily creating forms for your WordPress site.
    • Made with SEO and Speed in mind
    • Clean code
    • 700+ Google Fonts
    • Shortcodes with a shortcode generator
    • Demo content is included in the download
    • Translation ready. Language file (.pot) is included
    • Extensive help documentation
    • Cross Browser Support
    • and much more…

    Demo Images (DEMO IMAGES ARE NOT INCLUDED IN THE DOWNLOAD)

  • FluentChat – WordPress Are living Chat (Utilities)

    FluentChat – WordPress Are living Chat (Utilities)






    Illustrative List of Features

    • Responsive Chat Widget and Operator Dashboard
    • Customer Rating and Feedback
    • Chat Archives
    • Email Chat Logs
    • User Role Management
    • Operator Profiles
    • Operator Online Hours
    • Multiple Active Conversations
    • SMS Notification Support
    • Share Screenshot
    • Share File Uploads
    • Customer Info Screen
    • View Customer Location, Browser, and Last URL
    • Add Notes to Customer Info
    • Require Name and Email Before Chat
    • Contact Form
    • Canned Responses
    • Chat Widget Styling
    • Custom CSS Support
    • Extensive Documentation
    • Plugin Hooks and Filters
    • Auto Initiate Chat
    • 100% Translation Ready
  • FluentChat – WordPress Are living Chat (Utilities)

    FluentChat – WordPress Are living Chat (Utilities)






    Illustrative List of Features

    • Responsive Chat Widget and Operator Dashboard
    • Customer Rating and Feedback
    • Chat Archives
    • Email Chat Logs
    • User Role Management
    • Operator Profiles
    • Operator Online Hours
    • Multiple Active Conversations
    • SMS Notification Support
    • Share Screenshot
    • Share File Uploads
    • Customer Info Screen
    • View Customer Location, Browser, and Last URL
    • Add Notes to Customer Info
    • Require Name and Email Before Chat
    • Contact Form
    • Canned Responses
    • Chat Widget Styling
    • Custom CSS Support
    • Extensive Documentation
    • Plugin Hooks and Filters
    • Auto Initiate Chat
    • 100% Translation Ready
  • Skype chat plugin for website online (Social Networking)

    Skype chat plugin for website online (Social Networking)

    Plugin Description :Skype chat plugin for website is a WordPress plugin which enables a nifty chat box on your website, the visitors on your website can connect and converse with you through the help of this plugin. It is the easiest option to provide support and keep contact with your customers and visitors.

  • Fb Messenger WordPress Plugin (Widgets)

    Fb Messenger WordPress Plugin (Widgets)

    Ease the communication between you and your customers and never miss potential leads anymore. Facebook Messenger plugin for WordPress displays a widget of your Facebook fan page which can be used by your customers as an instant messaging right there on your site.

    Install the plugin on your WordPress site and you’ll get all the following features:

    • Easy setup
      With its default configuration, the plugin works out of the box once it’s installed. You just have to give it your Facebook fan page URL and the widget will be there on your site.
    • Editable colors
      Customize your widget to match your site’s theme. Make it personal and let your customers understand that the widget is actually an integral part of your site.
    • Easy configuration
      If the default configuration doesn’t satisfy you, the plugin also allows for some custom ones:
      • Show events tab
      • Show timelines tab
      • Show profile photos of those who liked your page
      • Use a small or slightly larger header
      • Whether or not to show your cover header
      • Show the custom call-to-action button
    • Auto-display based on time delay, inactivity, or scroll length
      If your customers use wide screens, a tiny round toggle sitting at the corner of your page will have a hard time getting itself noticed. Draw your users’ attentions onto the widget by setting an auto-display for it to tease them. Auto-display can be set based on time-delay, inactivity, or scroll-length.
    • Unobtrusive design
      Auto display can be disabled on devices with small screen. In fact, you can hide the toggle entirely or only when the page is being scrolled down. We don’t want to ruin your customer’s browsing experience now do we?
    • Page Targeting
      Do you want to show the widget on the whole site or only on your product pages? This plugin will list all the custom post types installed on your site and all you have to do is checking the ones where you want to show the widget.
    • WooCommerce Facebook button
      You can put a Facebook Messenger button on your product pages right before or after the “Add to cart button”.

    Using Facebook Messenger as a support channel is effective and affordable. Get one for yourself!

    09 August 2017 v1.0
    -    Initial realease
    

  • TimeDesk – Responsive Information Base FAQ WordPress Theme (Miscellaneous)

    TimeDesk – Responsive Information Base FAQ WordPress Theme (Miscellaneous)

    envato-follownewsletters-followtwitter-followfacebook-follow

    TimeDesk – is a Helpdesk/FAQ/Knowledge Base WordPress Theme.

    TimeDesk follows the latest design trends and allows you to build a Knowledge Base, Helpdesk, FAQ website for your brand, product, or service that has a clean, bold and modern look that will appeal to those who value simplicity and ease of use.

    As TimeDesk integrates with the free and popular bbPress plugin, adding a discussion forum to your website is very easy and the integration gives you a consistent look and feel as users switch between the online documentation and forums.

    The theme has 10+ widgetized areas and 3 custom widgets means that you get access to an unlimited number of homepage layout combinations, all through a drag and drop widget organizer interface. Other notable features include support for high resolution retina displays, a 100% responsive layout, Font Awesome icon integration, and a range of page templates and post formats.

    Clean and intuitive design with a tons of features & options: live search, widgetized areas, faq post format, bbpress integration, shortcodes and much more.

    Theme is powered by the Redux Options Panel, which provides tons of options to manage and modify any aspect of the theme – it is well suited for both beginners with no coding knowledge and developers.

    Key Features

      Super-duper Customizable
      Unlimited Layouts
      3 Custom Widgets
      Live Search
      10+ Widgetized Areas
      Support RTL languages
      Social Sharing Integrated
      bbPress ready
                

      Responsive Design
      AJAX Thumbnail Rebuild
      SEO Ready
      Compatible with WPML
      Modern Design
      Font Awesome Icons
      Built with Bootstrap 3

    Theme Updates

    Read the Changelog

    Support

    Support for all our themes is conducted through the ColorTheme support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue

    Support Forums

  • BasePress – WordPress Data Base Plugin (Miscellaneous)

    What is BasePress

    BasePress is the perfect solution to add a knowledge base to any existing WordPress website. It features a single or multi product mode to keep all of your articles organized, allowing your visitors to find the information they need without confusion.

    Full Features list

    Single and Multi Product mode that can be changed at any time.
    Content can be organized with 2 or 3 level structure:
    2 levels – Products->Sections->Articles
    3 levels – Products->Sections->Sub-Sections->Articles

    Search

    • Live Smart search with snippets of the content for each found articles with highlighted terms.
    • Search results sorted by visitors views and votes.
    • Smart search on/off.
    • Limit smart search results.
    • Custom search placeholder text.
    • Custom search button text.
    • Show submit button on/off.

    Navigation

    • Breadcrumbs for easy navigation.
    • Custom knowledge base name for breadcrumb.
    • Sections pagination.
    • SEO friendly permalinks.
    • Works with both plain and pretty permalinks.

    Votes

    • Articles voting on/off.
    • Custom votes question.
    • Hide dislike button on/off.
    • Show votes counters on/off.
    • Multiple vote icons selector.
    • Bulk actions to reset articles votes and views independently.

    Aspect

    • Possibiliy to have multiple themes (only one can be used at one time).
    • List and boxed style for sections and sub-section selectable independently.
    • 1 to 4 columns layout for product and sections pages.
    • Limit articles list quantity in sections pages.
    • Show sections icons on/off.
    • Show articles icons on/off.
    • Show article counter in sections on/off.
    • Add image and description to products.
    • Add Icon and description to sections.
    • Easy products and sections editor powered by Ajax.
    • Products, sections and articles reorder with drag & drop.
    • Multiple templates for articles.
    • Easily create your own themes and templates with ad hoc templating functions.
    • Responsive.

    Widgets

    • Products list widget.
    • Sections list widget.
    • Related articles widget.
    • Popular articles widget based on votes and views.

    Shortcodes

    • Easy shortcode editor to create list of knowledge base articles with result tester.

    Translations

    • BasePress is translation ready via .pot files as per WordPress standard.
    • English and Italian translations are included.

    Easy to use
    BasePress is ready to use in one minute. You just need to create a page in your site and place a single shortcode. Set few options according to your likings and you are ready to start creating your products, sections and articles. BasePress comes with a dedicated editor to create your products and sections very similar to the standard WordPress category editor but with an extra edge. You will find the Ajax powered interface to be much faster to work with. Products and sections can be reordered directly in the editor. The products editor icludes an image selector if you want to present your products more visually. The sections editor instead includes and icon iselector for your sections. The articles list in the administration allows you to see how many votes and views a page has received.

    Perfect for Designers
    BasePress was build to make theming as simple as possible allowing you to merge it in your design flowlessly. It features many dedicated functions to use in any template to build all necessary elements like the searchbar, breadcrumbs, pagination etc. BasePress generates ordered results for your loop according to customer options.