Tag: chat

TotalDesk (Utilities)
Purchase $9.00

The All in One WP Helpdesk Solution

TotalDesk is the only all in one helpdesk solution for WordPress. Including a ticket- & notification system, livechat, knowledge base, report and integration module it contains all support features, that you need. Get rid of single helpdesk plugins and get TotalDesk!

HelpDesk Features
- Ticket System
  - 3 Differnt New Tickt Forms
  - Inbox Fetching
  - 2 Roles: Agent & Reporter
  - My Tickets Page
  - Set default values for new tickets
  - Set own ticket Status
  - Set custom ticket Types
  - Set custom ticket Project / Systems
  - Attachment Support
  - Inform Agents in Notifications
  - HTML WYSIWIG Comment Form
  - Saved replies
  - Logging / History system
  - XLS export
  - Reporters & Agents can reply to Email
  - Ticket Overview (assigned to, status in colors)
  - Set Inbox Archieve Folder
- Notifications
  - Email Notifications
  - Desktop Notifications
  - Slack Notifications
  - Notify when a ticket has been created
  - Notify when someone replied
  - Notify when a status has changed
  - Notify when an agent has ben assigned
- Livechat
  - Start a chat with a new subject (new ticket)
  - Enter a chat with a given ticket ID
  - Send a message (new ticket) when no agent is online
  - Every chat conversation will be saved
- Knowledge Base
  - Create a FAQ based on a ticket
  - Group FAQs into topics
  - Set custom Icons for Topics
  - Live search for FAQs
  - Track FAQ views
  - 3 Built in widgets
  - Order FAQs by View / Popularity
  - 2 Layouts (boxed, list)
- Reports
  - Tickets By Agent
  - Tickets By Status
  - Tickets By Type
  - Tickets By System
  - Tickets By Year
  - Tickets By Month
  - Tickets By Year & Month
- Integrations
  - WooCommerce
  - Envato
  - Slack
- Well Documentented
Compatibility
- WordPress 3.8.1+
- PHP 5.4+
- WPML Support
- WooCommerce 3.1
Purchase $9.00
August 23, 2017
Fb Messenger WordPress Plugin (Widgets)
Purchase $14.00

Ease the communication between you and your customers and never miss potential leads anymore. Facebook Messenger plugin for WordPress displays a widget of your Facebook fan page which can be used by your customers as an instant messaging right there on your site.

Install the plugin on your WordPress site and you’ll get all the following features:
- Easy setup
  With its default configuration, the plugin works out of the box once it’s installed. You just have to give it your Facebook fan page URL and the widget will be there on your site.
- Editable colors
  Customize your widget to match your site’s theme. Make it personal and let your customers understand that the widget is actually an integral part of your site.
- Easy configuration
  If the default configuration doesn’t satisfy you, the plugin also allows for some custom ones:
  - Show events tab
  - Show timelines tab
  - Show profile photos of those who liked your page
  - Use a small or slightly larger header
  - Whether or not to show your cover header
  - Show the custom call-to-action button
- Auto-display based on time delay, inactivity, or scroll length
  If your customers use wide screens, a tiny round toggle sitting at the corner of your page will have a hard time getting itself noticed. Draw your users’ attentions onto the widget by setting an auto-display for it to tease them. Auto-display can be set based on time-delay, inactivity, or scroll-length.
- Unobtrusive design
  Auto display can be disabled on devices with small screen. In fact, you can hide the toggle entirely or only when the page is being scrolled down. We don’t want to ruin your customer’s browsing experience now do we?
- Page Targeting
  Do you want to show the widget on the whole site or only on your product pages? This plugin will list all the custom post types installed on your site and all you have to do is checking the ones where you want to show the widget.
- WooCommerce Facebook button
  You can put a Facebook Messenger button on your product pages right before or after the “Add to cart button”.
Using Facebook Messenger as a support channel is effective and affordable. Get one for yourself!
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09 August 2017 v1.0
-    Initial realease
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Purchase $14.00
August 14, 2017
Viber Contact Button (Widgets)

Purchase $10.00

Viber Contact Button is a WordPress plugin which can create chat with you via Viber.

Features:
– Works with any theme.
– Change color button.
– Change color icon.
– Cross browser support.
– Mobile adaptive.
– Simple and Friendly user interface.
– Ease to use.
– 9 animation effects.
– Shortcode support.

Live Demo
http://vcbf2w.web-cude.com/

How it works?
https://youtu.be/5LdW4Fbcgb4

Purchase $10.00

August 1, 2017
Telegram Contact Button (Widgets)

Purchase $10.00

Telegram Contact Button is a WordPress plugin which can create chat with you via Telegram.

Features:
– Works with any theme.
– Change color button.
– Change color icon.
– Cross browser support.
– Mobile adaptive.
– Simple and Friendly user interface.
– Ease to use.
– 9 animation effects.
– Shortcode support.

Live Demo
http://tcbfw.web-cude.com/

How it works?
https://youtu.be/Dw7QD2jn0bg

Purchase $10.00

July 26, 2017
Fortify Board – Lend a hand Desk And chat (Utilities)
Purchase $29.00

Support Board is a powerful, yet easy, solution to communicate with your users. Complete tickets system, chat and dedicated membership system and much more. Everything without coding skills!

Support desk and chat plugin for WordPress. A complete solution for support and communicate with your audience.
The first WordPress plugin with a complete bot integration powered by API.AI by Google.

Features list
- Support and chat features
  - Work immediately Immediate installation and usage by just insert the shortcode.
  - Bot Integrate a multilangual bot powered by API.AI.
  - Email notifications Notify users and agents by email when a reply is received.
  - Tickets system Fast, powerful and user friendly tickets system.
  - 100% responsive Fully esponsive for smartphones and tables.
  - Agents and users Add and edit users and agents on the admin side.
  - WordPress users Login and membership can be also the original WordPress users system.
  - Multilingual Fully translatable on admin side and front-end side. 100% compatible with WPML and Right To Left direction (RTL) available. Frond-end is already translated in 13 languages: english, spanish, chinese (simplified 简体中文), chinese (traditional 繁體中文), arabic (العربية), portuguese, dutch, russian, japanese, italian, deutsch, french, polish.
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Enjoy the plugin.
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Support desk only features
- Indipendent users system Dedicated and indipendent users system disconnected from WordPress users.
- Login and registration forms Custom registration form with four optianal fields. User can login with username or email.
- Scroll box Support desk can use a scroll box container that create a inner scrollable area, the box can be also fullwidth.
- Layouts You can choose if show the profile image or not on both registration and conversation.
Chat only features
- Unified administration Manage both support and the chat conversations and tickets in one place.
- Sounds Play a sound when the user receive a new message.
- Members and guest users Show the chat only to registered users or to everyone. Not registered users will be automatically registered as guests.
- Welcome message Send a message to new users automatically. The message is sent only the first time the user visit your website and can play the message sound.
- Follow up message The chat can send a follow up message automatically if no agent or bot reply within 15 seconds. Customize the text message and set the Facebook Messenger and Whatsapp Web links
Other features
- Top performance 37kb of JS and 16KB of CSS. Google Font can be disabled on admin.
- Regular updates Like for all our products we guarantee constant updates and bugs fix.
- Developers API Simple to use but powerful api are available for Javascript and PHP.
- Colors Change the chat colors.

CHANGES LOG

V 1.0

July 26, 2017

Show off your work with this easy-to-customize and full-featured WordPress Theme. When purchasing this theme, you will receive a detailed help file along with additional features like a Drag & Drop Page Builder and Unlimited Colors.

Key Features

Drag & Drop Page Builder – Easily build your website using a drag & drop page builder
Boosted Elements Add-on included – Easily create sliders, maps, popups & more with this premium plugin
Premium Slider – Add slideshows to any page using the built-in slider element
Demo Content Included – Get your website up and running within minutes using our demo importer
Responsive Layout – Ensuring your website looks great on any device from mobile to desktop
Unlimited Colors – Change the look of the site from our front-end theme customizer
Font Adjusting – Easily adjust the fonts within the theme with our robust theme customizer
Mega Menus – This theme has built-in support for drop-downs and mega menus
Sticky Header – The header can be fixed to the top of the browser so it is visible at all times
Footer – Easily adjust the footer column count from 1 to 4 columns. Also add a logo, icons and navigation to your footer easily.
Contact Form – Build and display multiple contact forms with the Contact Form included with our theme
Translation Ready – Translate this theme into any language easily
Retina Support – This theme is optimized for high resolution displays like the Macbook Pro with Retina Display, iPhones and iPads
Search Engine Optimized – This theme is optimized for SEO and works with all of the top SEO plugins
Photoshop Files Included – This theme includes photoshop files the theme
Top Notch Support – We provide great support for all of themes