Privacy Policy

Privacy Policy

Effective Date: March 2, 2026
Last Updated: March 2, 2026

WPTrunk (“we,” “us,” or “our”) operates the website wptrunk.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We collect the following types of information:

Personal Information

  • Email address (when you register or subscribe)
  • Name and billing information (when you make a purchase)
  • Account credentials

Site Health and Technical Data

  • WordPress site health data transmitted through the WPTrunk connector plugin (plugin versions, theme data, PHP version, server environment details)
  • Site performance metrics and error logs

Usage Analytics

  • Pages visited, features used, and interactions within our platform
  • Browser type, device information, and IP address
  • Referring URLs and session duration

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send billing-related communications
  • Analyze site health data to deliver AI-powered insights and recommendations
  • Send product updates, newsletters, and marketing communications (with your consent)
  • Monitor and analyze usage trends to improve user experience
  • Detect, prevent, and address technical issues or abuse

3. Third-Party Services

We share data with the following third-party service providers who assist us in operating our platform:

  • Anthropic (Claude API) — Site health data and user queries are processed through the Claude API to deliver AI-powered analysis and recommendations. Data is processed in accordance with Anthropic usage policies.
  • Mailchimp — Email addresses and names are shared with Mailchimp for email marketing and newsletter delivery.
  • Stripe — Payment and billing information is processed securely through Stripe. We do not store your full credit card details on our servers.
  • Cloudflare — We use Cloudflare for DNS management, CDN, and security. Cloudflare may process your IP address and browsing data as part of its services.

We do not sell your personal information to third parties.

4. Cookies

We use cookies and similar tracking technologies to:

  • Keep you signed in to your account
  • Remember your preferences and settings
  • Analyze site traffic and usage patterns
  • Deliver relevant content and improve our services

You can control cookie preferences through your browser settings. Disabling cookies may limit your ability to use certain features of our platform.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you close your account, we will delete or anonymize your personal data within 90 days, unless we are required to retain it for legal or regulatory purposes.

Site health data collected through the connector is retained for the duration of your subscription and deleted within 30 days of account cancellation.

6. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

  • Right of Access — You may request a copy of the personal data we hold about you.
  • Right to Rectification — You may request that we correct any inaccurate or incomplete data.
  • Right to Erasure — You may request that we delete your personal data.
  • Right to Restrict Processing — You may request that we limit the processing of your data.
  • Right to Data Portability — You may request your data in a structured, machine-readable format.
  • Right to Object — You may object to the processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

7. Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure server infrastructure, and access controls. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

WPTrunk
Email: [email protected]
Website: wptrunk.com